Not good at all for a family vacation. For the hotels capacity the pool is exceptionally small, along with a hot tub that was absolutely filthy and could maybe fit two people comfortably at most. Awful customer service at front desk too, most unhelpful I've ever encountered . Got out check or changed to a late check out and when we went down to return our keys we were accused of lying about calling for a later check out. Bath tub was also dirty in the $700 room we stayed in, expected more. Would not stay there again.
Only positive feedback would be the customer service In the spa
- Official Description (provided by the hotel):
- Live the high life at the Fallsview Casino Resort Hotel. Perched high above the thundering waters of Niagara Falls, each of our 374 luxury rooms and suites were specially designed to provide breathtaking views of one of the natural wonders of the world, the vibrant city of Niagara Falls or both. Want more? Indulge in our full-service spa, enjoy 24-hour impeccable room service and work it all off in our indoor pool and fully appointed fitness centre. All this and more awaits at Fallsview. ... more less
- Also Known As:
- Niagara Fallsview Hotel Niagara Falls
- Niagara Fallsview Resort
- Niagara Fallsview Casino Resort