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Reviewed June 6, 2012

stayed her for a few nights before heading to NYC. The hotel is very clean and the staff are helpfull. The rooms are a tad small but the view if you are overlooking the falls are unreal. Did blow $20 in the casino but hey it was there so why not, after all we were on vacation.
Parking is interesting but works well. Just remember that this is Niagara Falls and it can get very busy.

  • Stayed: October 2011, traveled as a couple
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Thank Chaos-CDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012

Well all i can say is that i was extremely disappointed with this hotel. It has a very boring lobby and does not capture your imagination in terms of staying at a high end hotel. The staff was friendly and courteous enough but did not really go out of their way to go that extra mile as experienced at another local hotel near by. But what i can say is that the room we were given was clean and they did provide pretty good coffee as they provided a Kurig coffee machine.

If you want a room with a great view you will have to be specific and ask that you want to be able to see the Canadian Horseshoe Falls. We got stuck looking at the American falls and had absolutely no vision of the Canadian Falls from our room which was sooo disappointing. There was no mini bar fridge in our room and we found this to be quite odd and unacceptable for this level of a hotel. We had purchased a bottle of wine and some bottles of water which we wanted to have later while experiencing the view of the falls. I don`t think that you should have to ask for a mini bar fridge!

The chairs that were provided in the room were stiff and uncomfortable especially if you want to sit in them and try to take in the view.There is nothing more satisfying than looking at and experiencing the majestic Horseshoe Falls especially if you are a tourist.
On the food front the breakfast buffet and dinner buffet are worth the money.

The other plus for this hotel is that the casino is located downstairs and we did have a lot of fun there. All in all it was an okay stay but i would look for something else with a bigger bang for your buck and you do have a lot of options because of the number of hotels in the local area! Do your due diligence and you will not be disappointed! I love Niagara Falls!!!

Room Tip: Ask for a bar fridge and view of the Horseshoe Falls!!!
  • Stayed: May 2012, traveled with friends
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4  Thank anna d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2012

I had stayed in this hotel a number of times. The room is always on a higher floor with a beautiful breathtaking views.
Clean, comfortable, modern room with comfy bed and clean linens.
The rooms are not super big, but just enough to enjoy NIagara Falls at its best.

  • Stayed: March 2012, traveled with family
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1  Thank Juliett31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2012

I have stayed at the Fallsview on several occasions over the past year and have always been delighted every time I stepped into the room. They are spacious, clean with a fresh smell and the furnishings are modern and bright. The pillows are beyond wonderful.

Room Tip: The higher the floor, the better the view.
  • Stayed: May 2012, traveled as a couple
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2  Thank ckrobynToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012

Stayed here for a conference and family celebration over a 5 day period. Arrived early and was greeted in the most friendly way. Room wasn't ready but was assured that the room we had reserved had the best view and would be ready shortly and if we didn't want to wait then she would certainly try and find us another room ( we arrived at 2:00pm and check in is at 4:00pm) our room was ready within the hour and was well worth it. Absolutely gorgeous view of the falls! Room was lovely, fresh and spotless with lovely bathroom with separate shower and tub, loved it! nice shelf for cosmetic bags underneath counter so not to clutter sink area. We found the shower/hair soap dispensar in the shower stall very nice, scent was clean and fresh and absolutely lovely after going for a long walk around the falls. Bed was soft, crisp fresh sheets, white with ample pillows and even spare pillows in the closet. Loved the Keurig coffee maker with real creamers. Nice touch! We had a choice of tea, decaf and regular coffee and no shortage of refills. House keeping was exceptional and left us tons of towels and always asked if there was anything we wanted extra of. Towels were huge and soft! What really surprised me and I was so impressed with was the concierge service at this hotel. They always were smiling, engaging you in conversation and always offering to help you with your luggage and just seemed to jump at the chance to help anyway they could. We had tons of luggage becuase my husband had band equipment and they helped us all the way to the car and even loaded it for us. Casino buffet was great, quality food and fast service, staff even remembered us from last year's conference. Just a really grea experience overall and we look forward to going back. It is always a pleasure to deal with people that truly like what they do and it certainly shows at this resort.

Room Tip: Ask for a room over looking the Falls.
  • Stayed: May 2012, traveled on business
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6  Thank schnoobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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