Family owned business - nothing but dishonest. Upon arrival, we were told that our rooms had been cancelled - by someone... (funny, got a confirmation email for the rooms, no cancellation email....). When we showed our emails and were able to list off the date, time and person we spoke to, they had nothing to say other than "Well, we don't have any rooms so get off our property". When we suggested they should at least help us find another hotel, they refused and said if we didn't leave, they would call the police. (Keep in mind this was a holiday weekend and most hotels were already booked).
This actually worked to our benefit as the property was in shambles and from what all of the other reviews say, we were lucky that they did not give us a room!
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- Also Known As:
- Advantage Hotel Niagara Falls
- Advantage Motel Niagara Falls