Worst nightmare in my life
There was Expedia.com reservation mistakes. Booking was only for two adults, not for family.
The owner used all his means to charge extra money for our stay. He firmly denied to let my family stay at the room we reserved because it is illigal to have more than two people in a room. He gave different kinds of options with extra money. Furtherwose, he threatened us not to allow anyone to have a room because of the late check-in.
I felt that he used to abuse this kind of situation to make extra money. I called expedia.com to get any help; however, they did not care. Only thing they said was the reservation was not refundable. They did not even consider their reservation system problems.
Finally, some of my family memebers could check in the room around 2am. The other family members had to leave to get another motel.
It was one of the worst motel experience in my life.
I am sure that I will never use expedia.com to book hotels. They have worst booking system and service. The hotel I chose was supposed to be two star hotel; the hotel I got was not even a hotel. It is one of the filthy motels with the worst service you never even imagine.
- Reservation Options:
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- Also Known As:
- Advantage Hotel Niagara Falls
- Advantage Motel Niagara Falls