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“the best view of the falls”

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Ranked #16 of 129 Hotels in Niagara Falls
achillsheep
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“the best view of the falls”
5 of 5 bubbles Reviewed October 22, 2009

When trying to find the best view of the falls we were advised to travel to the Canadian side of the horseshoe falls. The Embassy Suites is the nearest to the Horseshoe and we had a brilliant room on the 35th floor. The room was well appointed and had everything you could need. The breakfast buffet was chaotic but again the restaurant gives another excellent view of the falls. All in all a well planned hotel and ticked all our boxes.

  • Stayed October 2009, traveled as a couple
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Helpful?
1 Thank GatewayBelmullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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BC, Canada
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed October 21, 2009

Over looking the Canadian Falls, we declined the $30.00 upgrade to view both sets of falls, but were very happy with what we had. We kept our window open at night, so we could listen to the roar of them. The rooms are very large, with seperate jacuzzi tubs, and we received a coupon for a free drink, $40.00 off our meal at the Keg (which is in the hotel and Yes - overlooks the falls) and then a free hot breakfast. The location has a walk way that leads you right down to the falls (look for it). The only negative we had is that parking is at a premium at $30.00 for the valet - which is pretty much a must - and in room internet was pricey - (I just relied on my blackberry for emails).

  • Stayed October 2009, traveled as a couple
    • Value
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Helpful?
1 Thank DawnPowellRiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinckley, Ohio
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 20, 2009

We celebrated our 37th anniversary at the Embassy Fallsview were asked if wanted to upgraded to the 34th floor for $25. We did and it was well worth it! The view was breathtaking and the room was spotless! We were given passes for the shuttle, Dave and Busters, breakfast for both days we stayed and a snack which was more than a snack. The shuttle was a great way to get from one attraction to the other, the breakfasts were unbelievably great with a wonderful view and we didn't think we'd enjoy Dave and Busters as we're older, but we had a great time there too. We enjoyed a dinner at the hotel restaurant which started out with the prime rib being slightly overdone, but was promptly corrected with a full plate replacement and a complimentary dessert which was perfect. We are looking forward to going back soon and the only thing I would change is parking down the street for only $5 instead of $20 per day. There was no refrigerator in the room, which would have been nice. I will absolutely recommend this great hotel to anyone visiting the Falls.

  • Stayed October 2009, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank lillbulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
missouri
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 19, 2009

For our 15th wedding anniversary, we chose to do a road trip from Missouri to Niagara Falls. We were originally scheduled to arrive on August 30, but due to my husband's work schedule, the day we were to leave Missouri, we had to delay our arrival date by one day. I called the hotel directly and was told that we could change our reservation this one and only time. I was grateful, but a bit alarmed at the rudeness of the associate I spoke with on the phone.

We arrived on August 31 and stayed for two nights, using the "Two Night Special" that was listed on the hotels website. Upon arrival, we took our bags, although there are plenty of bellhops willing to assist. You MUST do valet parking. The only option you really have, that we didn't know before we went was, there are TWO types of Valet Parking...and they really don't explain them to you. You can pay $20 a night and your car is parked Off-Site a few blocks away in a guarded lot. OR you can pay $30 a night and your car is under the hotel in the garage. If you do the $20 valet parking, you will be shuttled to and from your vehicle on a shuttle bus.

Check-in was a breeze at the hotel. We had reserved a room on the 14-21 floor I believe, with a view of the Canadian Falls. However, upon arrival, my husband upgraded us to a room on the 40th floor, with a jacuzzi, fireplace and a view of the American, Bridal Veil and the Canadian Falls. Absolutely Stunning!!!

Also with our room package came a $40 credit to one of three restaurants, two at the hotel and an Italian one across the street; A HUGE breakfast buffet each morning (and I mean HUGE - everything you could possibly want and more); and a cocktail reception each day with plenty of snack type foods, fruit, cheese, veggies, nachos and some sweets and drinks.

The hotel was a short walk from a casino; and a bit more of a walk to the famous Clifton Hill....definitely a place for kids.

Falls Incline Railway is right below the hotel, so we walked down there to check things out. Lots of touristy stuff, shops, etc. They also have a special for $29.95 (I think) that gives you access to Maid of the Mist; Journey Behind the Falls; White Water Walk and unlimited access to the rail and tram system, plus a movie - IMAX style on the making of the Falls. You can also get that same deal at several other locations in the area. We had asked the Concierge at the hotel about that package and she instantly slammed the deal and the operators saying that we would never be able to do it all because the lines were so long and it would take forever. HOWEVER, she had a deal for like $139 that would put us on a BUS and take us to all of the same attractions, PLUS the butterfly conservatory, and several others that we had no interest in. AND we would also get priority boarding at all of the attractions. This whole set up of theirs would take like five or six hours, way more time then I wanted to spend at places I didn't want to see anyway. Knowing we were there at the end of the busy season and there weren't a lot of people, we took the cheaper deal and did not regret it. Yes, we walked to EVERYTHING, but we like to hike. I believe it took us maybe two hours to do all of the above. And that includes walking to almost all of it. We took the bus to the White Water Walk.

One of our biggest disappointments was an attraction that NO ONE could tell us what it was called. It was located directly across from the Maid of the Mist and looked like stairs and platforms going up behind some falls. It was on the American side and had LOTS OF PEOPLE there. We were thinking that it was the White Water Walk, but a lady on that tour told us it was Cave of the Winds. I was really frustrated that people on the Canadian side would not tell people what the attraction was. We asked several and heard others ask as well, but the Canadians PRETENDED they had no clue what the attraction was. Overall, I think it was very much like Journey Behind the Falls, which I loved!!! My favorite attraction in our package was the movie on the making of the falls...YOU WILL GET WET!!!!! But it is so much fun.

We ate at the Keg for dinner one night. The service was impeccable, but I honestly didn't think the food held a candle to "Outback Steakhouse". The breakfast buffet on the other hand...FABULOUS!!!! I wish every hotel had a setup like that. I had a made-to-order omelet each morning. But you could have gotten anything at the made-to-order station. You didn't have to get the food off the buffet line. My husband got his from the buffet line and did not have any problems with cold food. It was prepared well and was hot.

We had no issues with any of the staff people other than the pushy concierge lady. Everyone we encountered at the hotel was extremely polite and helpful. If you stay here on your trip, you will not regret it.

  • Stayed September 2009, traveled as a couple
    • Value
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Helpful?
1 Thank branson4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
4 of 5 bubbles Reviewed October 19, 2009

After reading a few negative reviews I was a bit concerned about my stay at this hotel. However, in my experience, I found the hotel to be excellent value for money and it has incredible views of the falls. The breakfast buffet was excellent and the complimentary bar snacks and soft drinks were a welcomed bonus after a long day's sight seeing. The rooms were incredibly spacious and very clean. The beds were very comfortable and the hotel was generally very quiet. The swimming pool was probably the only thing that let this hotel down. It's very small and during our stay it was very cold! That said, the Embassy Suites is an all-round good choice.
Advice: If you've never been to the falls before and want a fall's view room. Bear in mind that some hotels will claim to have American fall's views. I didn't realise, so I'm assuming others might not realise this too, but the American falls is the much smaller one. You ideally want a room that boasts Horseshoe fall's views. As these are the really impressive views that you would normally see in images of Niagra Falls. It's also worth buying an adventure pass if you're seeing more than two of the popular attractions.
Have a great trip!

  • Stayed August 2009, traveled as a couple
    • Value
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    • Rooms
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Helpful?
Thank Bellayoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
3 reviews
4 of 5 bubbles Reviewed October 18, 2009

The view from this hotel was just amazing...be sure to request a room with a fallsview and high up for the best view. We are two working adults and were travelling around canada for a couple of weeks and treated ourselves to this beautfil hotel while in Canada...we found the reception staff a bit stuck up though if you didn't reek of money!! (and dont get me wrong we didnt look bad just tired!! ha) the restaurant staff were lovely and the breakfast was great, SO much choice and variety. Overall would recommend this hotel, just be sure to do our makeup nice and wear ur best clothes if u want a bit of respect from the receptionist!!!

  • Stayed October 2009, traveled with friends
    • Value
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Helpful?
Thank keevs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas Gulf Coast, Texas
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 17, 2009

This hotel is centrally located to the falls. There is a back exit to use to get to the incline railway, whcih is faster than walking around the hotel. To get down to the falls your only option is the incline railway. Get the unlimited use pass; you'll be glad you did. The hotel has an afternoon reception that is quite good with many items for selection, however there were way too many people and no where to sit. Bring a tray from your room and gather your selections, take them back to your room and enjoy the view of the falls while you rest and snack. The reception includes fountain sodas, juices, and limited alcoholic beverages. The off-site parking is fine to use and seems safer than most. It also saves you money. Get to breakfast early and you have a great selection of where to sit and eat while viewing the falls. There is a wait-staff for each table and the staff is friendly. However, you will need to bring a few dollars for a tip. That's right your wait-staff expects a tip, which was surprising to us. This is the only Embassy Suites that we have ever stayed at that operated in this fasion. The staff was accommodating to our request for early check-in especially since we had driven in from Texas! The hotel was clean and the staff attentive. The gift shop is a great place to get stamps and you can mail your post cards from the hotel. Bring a blanket for a nice relaxing outing in the park.

  • Stayed August 2009, traveled with family
    • Value
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Helpful?
Thank TheSouthernBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Property: Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Official Description (provided by the hotel):
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls

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