First off, this is a beautiful hotel. When you arrive parking is valet only. It is handled very efficiently by friendly staff. Check in was quick. We had called ahead about the rates because they had gone down since we booked. My husband was told a specific rate at check-in which did not materialize when we got our bill. We did not bother to haggle as we did not have time to stand in the check out line that was at least twenty people long on the Sunday morning.
The view from the room is breathtaking. A perfect view of both the Horseshoe and the American falls. That evening we got to watch a beautiful fireworks show.
Breakfast that was included with the room was either a made-to-order in Applebeas or buffet on the 9th floor. Well you could not get near the made-to-order as there was seriously at least fifty people waiting in line to get in. Up to the buffet. It was unfortunate that it was cold. We chose not to eat it (well my husband ate his). The next morning was better.
All in all a nice stay. Special mention to the porter that brought our bags down on Sunday. The elevators were quite slow as this was the busy time. He was cheerful, clearly likes his job as he has been there for 11 years. Very efficient.
We might stay again. It would be nice if the breakfast issue was handled a bit better. Plus, the agreed upon rate should probably have made it to our bill....
- Official Description (provided by the hotel):
- 42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more less
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- Also Known As:
- Embassy Suites Niagara Falls
- Niagara Falls Embassy Suites
- Embassy Suite Niagara Falls