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All reviews walking distance dairy queen clifton hill wifi worked well great weekend outdoor pool decent size a great place to stay niagara falls attractions
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Reviewed August 12, 2019 via mobile

Had a reservation for 2 rooms with 2 beds per room, for 2 nights. When we attempted to check in, we were informed that one of the rooms had a plumbing problem, and all they could offer us was a room with one bed and a pullout couch. We checked it out and it was unacceptable, hardly any room to pull the couch out, and it wasn’t in good shape. They offered a 10% discount, which we refused. After further discussions, we were informed that the ‘plumbing problem ‘would be fixed in 10 minutes, so we waited. Turns out there was no plumbing problem, but they had given our room to some family member who was down from Toronto.The 20 minute wait was how long it took him to move his stuff out!
Problems didn’t end there. The rooms are musty and smell of smoke. The AC didn’t work too well,and actually stopped working entirely the second night. They don’t clean or change towels between nights. The only things thinner than the bedding were the towels. The free breakfast consisted of coffee and a couple loaves of bread for toasting. That’s it! When we asked where the ice machine was, the owner pointed to a store on the next corner and said they sold ice there.
The favorable reviews must all be from family members. THERE IS NOTHING FAVORABLE ABOUT THIS PLACE!!

Date of stay: August 2019
Trip type: Traveled with friends
1  Thank kjm55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2019

Nothing fancy, old style hotel but most important the room was very clean, everything was in walking distance . We will definitely stay there again!! The owners are very friendly and helpful!! Outdoor pool was very clean and a decent size.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2019

Low budget, nothing fancy, place to stay. We chose this location as we wanted to be walking distance to the falls but not spend a fortune on a room we were hardly in. We were leery prior to arrival but changed our mind quickly as the owners were very pleasant and ensured we were happy during our 4 day stay. Rooms were spacious and included TV, a mini fridge and microwave. Beds were comfy with amazing pillows. Wifi worked well and our AC worked great and the water pressure for showers was top notch! “Breakfast included” is coffee, tea and toast ( maybe juice too). We pack a lot of our own food so we never went down. Kids loved the pool which was clean and open from 10am-10pm. We asked for no service except towels and garbage daily which Raymond ensured was taken care of. No Frills and Dollarama are close by if you forget something and breakfast buffet (AlMacs) across the street is pretty good for $7.99. Dairy Queen is only a few steps away and offers their $7 Meal Deal. It’s busy but they’re are very efficient.
We go to Niagara Falls every other year and will definitely book at Sunset Inn due to the hospitality, location and price!!
Thank you
Shaeky and Family
From the family in Rooms 32 & 33

Date of stay: July 2019
Trip type: Traveled with family
Thank Takenoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2019

Our toilet was turned off when we arrived, I turned the tap on and found the water trickled constantly, not a big deal. Every time we returned to our room, staff was needed to unlock our door which took a few seconds but when I would try before getting help, I was unsuccessful. Garbage was not emptied in our room during our stay. Room was outdated.

Date of stay: August 2018
1  Thank _kingsley_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2019

Owners very friendly. LOCATION IS FIVE MINUTES WALK FROM EVERYTHING and ten to the falls so amazing spot, room amenities were all fine and working and room was very clean. Bed was clean and comfortable too and plenty of fresh towels.would definitely recommend for a stay.

Only thing is there is no breakfast BUT plenty of all you can eat buffet places so just go out for breakfast it's nicer lol.

Perfect for a simple motel stay, thank you

Askin
XXx

Room tip: As for double room.
Date of stay: June 2019
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Takemyadvice101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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