I had reserved what I thought was a large room on the second floor, Niagara Classic - Upper Level Queen room with Balcony, overlooking the river and in view of the falls. I paid a premium price for our four days. I was shocked when I saw the room. It was one of the smallest rooms that we have ever stayed in. We had expected to stay in one of the quaint accommodations pictured on their Facebook page. Our room looked nothing like these. There was no room to put our suitcases so we had to set the three we were traveling with on the floor next to the bed on two sides. The mattress was hard and cheap, the bed made noises when you moved while laying down so between the movement of the mattress and the sound it was disturbing. We would have been able to see the river if the trees and bushes between it and our room had been trimmed. We could not see the river at all. The B&B was too far away to see the Falls or the nightly fireworks and light show. After arriving, I was able to see the rooms on either side of us and they were as advertised. The best and largest room is #5 and the next best is #7. Going online I saw that the price of the rooms to either side of us were vacant and a much lower cost. I spoke to the woman on duty about at least changing rooms (even if for only 1 day); she refused.