We recently returned from a 2 1/2 week stay in the USA and Canada, having stayed in 4 different hotels plus a friend's house, and this gorgeous hotel was BY A MILE the best place we stayed in. Honestly can't gush enough!
First and foremost, the customer service went above and beyond. The proprietors left ferrero rocher on the pillow for us to find on arrival (my FAVOURITE!) and upon departure, even provided us with breakfast at 6:30am and offered to drive us to the station if our taxi didn't show up!
Right from the outset, the feeling is that you are staying in somebody's house. A warm welcome from the hostess, the chocolates on the pillow....and the most beautiful house and rooms we've seen on our whole trip!
The bath doubled as a jacuzzi which was a wonderful suprise, the bed was beautifully made, with great attention to detail throughout the room's decor and setup. The hallway and rest of the house are equally as well-presented and pretty, plus there is a lovely verandah at the front of the property where you can sit in the evening. Throughout were lovely details like flowers which just made us feel welcomed and valued as guests.
The hostess serves a fabulous breakfast including fruit,waffles, muffins, cinnamon toast, yoghurt/oatmeal, plus a selection of teas, coffee, juice...all on a little tray brought to your room! Wonderful. And you can choose which time she brings it to you as well, anywhere from 8-9am (which gives the 6:30am breakfast even more weight as far as customer service is concerned). She was also constantly offering us water to drink whenever she saw us, which was a nice gesture, and you wouldn't find in many places.
The location of the B and B is perfect - on a quiet street but right across from Niagara River, and if you were to request a front room, you would have glorious views of it! It is 10 minutes walk from central Niagara Falls (ON obviously) and 15 minutes walk in the other direction to the whirlpool cable car attraction - this is all at our leisurely pace, we were not rushing around anywhere!
I would URGE people to stay here rather than anywhere else in the area, as our stay was absolutely wonderful!
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