The front desk staff guy with the scorpion tattoo was rude, everything you ask him was a big hassle, I heard one couple who was checking out a couple hours early ask if they could leave their car parked for a couple hours while they went sightseeing (I wouldn't have bothered asking and just left it anyway but whatever) and his reply was how long is a couple hours in a condescending way with a stupid smirk, I mean who needs that just say yes of course sir or maim as they were checking out early anyway. I asked for a late checkout and he acted as if it was so much trouble "he laughs and then adds well there are already quite a few people getting a late checkout" and I say so what does that mean, then gives it to me anyway. Someone needs to tell this guy he is in the hospitality industry. Not bad for a night but the rooms are pretty worn out this place definitely needs a makeover front desk staff included. Adios amigos!
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- Also Known As:
- Quality Hotel Niagara Falls
- Cascade Inn Niagara Falls