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“Very upset with the stay” 2 of 5 bubbles
Review of Days Inn & Suites - Niagara Falls Centre St. By the Falls

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Days Inn & Suites - Niagara Falls Centre St. By the Falls
Ranked #23 of 129 Hotels in Niagara Falls
Chicago, Illinois
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Very upset with the stay”
2 of 5 bubbles Reviewed July 9, 2013

The rooms were good and clean. When I booked I booked from Days inn website and there I saw that the parking was free but when I reached the hotel to check in they told me that it will cost me to park there. I did check the website before I made this reservation and no place it said tht there is a fee for parking. I will never stay at this place where they hide the info to the guest on their website.

  • Stayed May 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Travellingman_007_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Days Inn & Suites - Niagara Falls Centre St. By the Falls, responded to this review, July 17, 2013
Sorry that your stay with us was marred by having to pay $5.00 to park at our property. We strive on making sure all our guests enjoy their stay with us and hope that this 5.00 charge did not ruin your getaway.

Donna Mancuso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,956 reviews from our community

Traveler rating
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    433
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Barrie, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 9, 2013

We stayed at the hotel the night of June 29th, during the Canada Day weekend. Normally we wouldn't have stayed in this hotel but prices for all hotels on that weekend were jacked up and so this hotel was the most reasonable albeit still very expensive.

However, pleasantly surprised once we arrived. The location was fantastic. A short walk to the main area of Clifton Hill and the falls and parking was only $5 a night - a great deal. The room itself was tired looking, but there was a microwave and a fridge, plus a couch and coffee table area which was nice. The bed was comfortable and clean, as was the bathroom, which I feel is very important. Staff were okay but I think if it wasn't such a busy weekend they would have been friendlier. They were quite stressed out when we checked in as it was so busy.

My only complaint was that the walls must be paper thin as the guests in the room next to us were up until 3:00 a.m. and I could hear every word as if they were in the room with us. But, I would stay there again and just use ear plugs.

Also, when we got there we were informed that check-in time was 3:30 p.m., however we went back at 2:00 p.m. and our rooms were ready so that was good.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 7, 2013

The hotel is only a few short blocks from the activity center. We saved some money by willing to stay off the main streets. Our rooms were clean and comfortable. The service staff was very friendly and attentive. We did not have a chance to use the indoor pool or eat at the cafe as we were only staying for one night.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank qqq266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Days Inn & Suites - Niagara Falls Centre St. By the Falls, responded to this review, July 9, 2013
Thank you....your comments are important to our staff and we are happy your stay was enjoyable and thank you for acknowledging my front line staff.

Donna Mancuso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites - Niagara Falls Centre St. By the Falls

Property: Days Inn & Suites - Niagara Falls Centre St. By the Falls
Address: 5068 Centre Street, Niagara Falls, Ontario L2G 3N9, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites - Niagara Falls Centre St. By the Falls 2*
Number of rooms: 155
Reservation Options:
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Also Known As:
Days Inn And Suites By The Falls
Days Inn & Suites By The Falls Hotel Niagara Falls
Days Inn Niagara Falls
Niagara Falls Days Inn

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