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Days Inn & Suites - Niagara Falls Centre St. By the Falls
Ranked #21 of 129 Hotels in Niagara Falls
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2,001 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
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English first
Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 14, 2013

We walked in the lobby and noticed that there's renovations going on and I thought "hmmm I was not told about this" its my mother's day going away with my daughter's and I want it to be a good trip. But... as soon as I got to the desk things changed- the desk person is very friendly and nice, room is clean and updated. The ENTIRE STAFF are very helpful and accomodating. The computer in the lobby didn't work, they tried to get it to work and no results. Its the way the staff handled everything that made it all BETTER :) So, even with the renovations going on, lobby computer didnt work... its the fact that NO is not an answer, its... "let me see what I can do" kind of way- that's what I call great customer service! Thank you all for making my trip worth driving 6hours to get to you :)

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tresmarias94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Days Inn & Suites - Niagara Falls Centre St. By the Falls, responded to this review, May 15, 2013
It is guests like yourself that make all our hard work worthwhile. We try our best each and every shift to make sure our guests needs are met. I appreciate you noticing my staff and their work ethic. I will post your review for my staff to see and I hope to see your again on your next special trip to Niagara.

Thank you
Donna Mancuso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cobourg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2013

We would highly recommend this property to anyone. It is very clean, staff is friendly, convenient location and the price was right. We would certainly stay there again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
1 Thank Robert Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Days Inn & Suites - Niagara Falls Centre St. By the Falls, responded to this review, May 15, 2013
Thank you for your wonderful comments about our property. They were short and to the point and I appreciate that. We are very happy we could exceed your expectations and that you enjoyed your stay with us.
See you on your next trip to Niagara we look forward to it.

Donna Mancuso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie
2 reviews
Reviewed May 10, 2013

The hotel was under renovation. We stayed before at this hotel and we like it, however, this time it was not as good as in the past. The room and service was very good, the lobby and the breakfast was mostly affected by the renovations.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Days Inn & Suites - Niagara Falls Centre St. By the Falls, responded to this review, May 13, 2013
Thank you for being a repeat guests at our property. We value your business and thank you for your comments.
I would just like to say the only part of the hotel that is under renovations is the lobby area. We are very excited about our new addition to our property which will be a Cafe opening in early June.

Hope to see you again in the future.
Donna Mancuso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites - Niagara Falls Centre St. By the Falls

Property: Days Inn & Suites - Niagara Falls Centre St. By the Falls
Address: 5068 Centre Street, Niagara Falls, Ontario L2G 3N9, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites - Niagara Falls Centre St. By the Falls 2*
Number of rooms: 155
Reservation Options:
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Also Known As:
Days Inn & Suites By The Falls Hotel Niagara Falls
Days Inn And Suites By The Falls
Days Inn Niagara Falls
Niagara Falls Days Inn

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