We booked the hotel through Hotwire without knowing which hotel we would get. According to the website it was supposed to be a hotel similar to Holiday Inn which turns out to be completely wrong. The price we paid was cheap for 3-night stay but it does not justify the dirtiness and the look and poor management of this hotel.
1- The rooms are very very very out-dated which is not a big issue if it was clean. The carpet in the room did not see any vacuum cleaner in the corners and the side of the walls which is way too dusty.
2-The lamp shades have stains and dust all over which looks disgusting.
3-The bathroom has yellow splash stains especially where the toilet paper holder is.
4-We have (yes we are still at the hotel) a leakage in the ceiling where at some point water was dripping in a high rate. We called them and they sent a guy to check it out and we have been told that there is jacuzzi upstairs which apparently leaks. So the solution is 'they told people in the upstairs not to fill the jacuzzi too much!!!' Yes, this is their solution and we are still in the same room with people's bath water stains on the sofa and carpet!!!
5-We are US citizens so we do not have data plans for Canada. We have been relying on the WIFI at the hotel which for some reason is not working in the rooms, available only in the lobby. They said they have technical issues, which is not fixed for almost more than one day.
6-If you still want to stay at this hotel, bring your own bath towels. Besides the very poor quality of the towels, they are extremely small which could barely cover my 8-year old.
7-Also do not rely the shampoo, lotion or whatever toiletries usually the normal hotels supply because all they give is 2 tiny plastic package of shampoo for 3 people. (Thank God they at least have soap bar)
8-The room has mini fridge which looks surprisingly new and is working fine.
9-They have a pool which I will not even put my feet in after seeing the condition of the room but some people look that they are enjoying it.
10- The distance from the falls is not too bad if you have a car. We did not take the bus so no comment on that but all day parking near the falls is $5 which is cheap.
After this experience I will never ever book a hotel without knowing its name and I will only stay in brand-named hotels because they worry about their reputation and at least they care about their customers.
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- Also Known As:
- The Peninsula Inn And Resort
- The Peninsula Hotel Niagara Falls
- Peninsula Hotel Niagara Falls
- Peninsula Niagara Falls
- Niagara Falls Peninsula