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Hi my name is Donny and I brought my wife and children to super 8 on Ferry St. in Niagara Falls on Saturday November 3rd, 2012 . We enjoyed the stay at the motel, it was clean and the service there was great. The next morning, we went over to have breakfast at the Golden Griddle. We were seated by a red head but she was not our server. (Wish she was tho because she seemed very pleasant), so then she sat us and told us our server would be right with us, We waited for about 10 mnutes for our server and then she finally came over to our table. Not a pleasant server. We found her rude and had to wait for our drinks and refills for at least 10 more minutes. When we ordered our drinks from her we saw her go behind the counter to get our juice for all of us. We saw her start slamming things like cups, glasses and opened and slammed the juice door shut. It was not busy there at all and she told us we couldnt order from menu, It was buffet only. Then another table came in and they sat beside us by the window and there server offered them the buffet. How fair was that. Well it wasnt fair at all. If we didnt get our drinks when we did, we would have left. I could see if it was busy but it wasnt at all,. We sat the 4th seat inside the door. Beside the window so the children could watch the view outside. We probably wont be returning back to the Golden Griddle unless we have a different server than the one we had but we will be returning to the Super 8 motel. Im not sure how this works but I am not writng down servers name here. I still have my bill and servers name is on it so if by any chance you would like the name of this server, Just email me and Ill be glad to tell you then. I dont mean to get anybody in hot water here but when im paying that kind of money to eat I expect to have good service as well as good food. The food was excellent. Thumbs up for the cooks!!!!
except for the weather we had a wonderful time. the wine tasting was good also. great time and thank-you.
we did purchase another 2 ....2 night stays to be used before the end of December. because Decembver is a vcery busy month for us between Christmas, birthdays, and anniversaries not including my husbands inventory we cannot make it to come. Any ideas of how we shouyld use ours up.
Robin and Joanne Cleland