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“An awesome Hilton Experience”

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Hilton Niagara Falls/Fallsview Hotel & Suites
Ranked #13 of 128 Hotels in Niagara Falls
DUBAI
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“An awesome Hilton Experience”
Reviewed February 17, 2013

Me and my family stayed Hilton Niagara Falls Hotel & Suites for one night at 29th December 2012 to celebrate my daughter 10th Birthday and it was an awesome way to do that.
The hotel is huge and we booked the” 2BR Deluxe Suit” one of their best room category, the view was amazing with a direct view at the fall, you can spend the whole time just enjoying the view.
They arranged for a cake to my daughter, it was a nice touch.
My train back to Toronto was at 6:00 pm and I was giving a late check-out at 3:00 (not bad)
The room, the amenities, the restaurants, the swimming pool are all Hilton Standards.
P.S. for the hotel tours, try to avoid you can do it yourself with half the price.

  • Stayed December 2012, traveled with family
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Helpful?
Thank Wael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8,153 reviews from our community

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Traveler tips help you choose the right room.   Room tips (2,351)
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English first
Toronto, Canada
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 16, 2013

We arrived at this hotel and the staff were excellent!! WE arrived later in the evening and when we checked in the front desk staff gave us a complimentary upgrade! He was fantastic and really went out of his way to make sure we knew that we were valued guests. We then had dinner at the Watermark and cocktails at the rooftop lounge. Our kids were welcomed in the lounge and they drank a few shirley temples.
The staff at this hotel makes you feel valued and important, this hotel really goes the extra mile!!!

Room Tip: The rooms in the south tower are renovated and lovely.
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  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph
Level 6 Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed February 14, 2013

We had a great stay at this hotel. The check in was flawless on the 9th Feb. Room was better than we expected. It was a corner room on the 30th floor overlooking the falls.We got the casino package that was really good value. The only complaint I have is the $8.95 charge for internet access. As almost everyone has a smart phone this charge just seems like a cash grab. Get with it Hilton and have free wi fi like most other places.
Breakfast was a little ordinary in the waterfall restaraunt, would have liked a few more choices, salmon,cold meat maybe but service was great.

Room Tip: Corner rooms with falls view and as high as possible.
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  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
Thank Valguelph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western NY
Level 6 Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 13, 2013

This hotel is connected to the Fallsview Casino. Valet service makes dropping off your car a breeze. Rooms are clean and the suites have great views of the American and Canadian Falls. Some have fireplaces and large jacuzzis.

The pool has a wonderful waterslide for kids (or adults who never grew up!)

  • Stayed March 2012, traveled with family
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Helpful?
1 Thank Jack_Plum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 12, 2013 via mobile

What a lovely hotel! We had valet and the gentlemen working it were so friendly. Our room was fantastic. A fireplace was a nice surprise. The view was breathtaking. It's walking distance to the liquor store, but being that it was cold, we drove. Haha! The hotel is connected to the casino. Was very nice not having to go outside or carry a coat inside the casino. I would certainly stay here again. My only complaint, I asked room service to please bring me a champaign flute and they gave me 3 regular glasses. Haha. Slight mix up! We were impressed with the breakfast. I will say the variety was nice, but not hot enough. We woke up 9am on the dot to hammering which sounded like it was right above us. That was slightly annoying but being that we had to check out at 11 it wasn't that bad. Like I said, we will return! :)

  • Stayed February 2013
    • Value
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Helpful?
Thank trixyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 12, 2013

We booked a Valentine get away to the hotel to get away and spend some time together. We used a promo code and were to receive a gift basket of wine and chocolate for Valentines day and a voucher for the Watermark restaurant or the Brasa Brazilian steakhouse. We only received the voucher for the steakhouse. Upon check in the room was not ready so they gave us an upgrade. We dropped our stuff off at the room and went down to the falls for a short stroll. When we returned the basket was not in the room and we called down to the front desk they told us that we did not sign up for that package that we had the $25.00 credit to the casino that they forgot to give to us upon check in, but they would hold it for us at the front desk. I presented the front desk with the promotion flyer that we used when we booked our reservation and was told that is not what is in our computer and there was nothing they could do for us. We were looking forward to a nice romantic get away and it was a huge disappointment. If this was a low end hotel/motel I would expect that type of service,but not from the Hilton. We have contacted the hotel and are awaiting a call back from management.

  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank 3265gto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshawa, ON
Level 4 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 12, 2013

We stayed one night at the Fallsview Hilton on a special package provided by Hilton. The hotel is lovely. Our fallsview room (on the 8th floor) overlooked the falls and the casino. While I know the view would be better had our room been higher up, it was a really nice room location. I never heard a neighbor in the halls or through the walls. Our room was much bigger than we needed, having three rooms. The first room had a king-size bed; next was the bathroom; and lastly was another room with a king-sized bed, couch and desk. There was a television for each bedroom, so it's ideally suited for families with children. The bathroom was large and nice; it had a jacuzzi tub and separate shower and plenty of towels. The bed and its pillows were comfortable and the bedding was nice.

Our package included $25 of casino money, $10 off at Macaroni Grill for lunch, and $45 - $75 off at two of the hotel's restaurants for dinner. We ate dinner at the casino buffet and wished we had used one of our coupons for a Hilton restaurant. We also got two free buffet breakfasts in the hotel the next morning. We were not charged for self-parking in the hotel's garage.

The only downsides were no free internet access and the heater/air conditioner was loud when it turned on and off all night long.

Room Tip: We were in the North Tower and I've been told to ask for a room here as the rooms are newer.
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Nan-Oshawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Niagara Falls/Fallsview Hotel & Suites

Property: Hilton Niagara Falls/Fallsview Hotel & Suites
Address: 6361 Fallsview Blvd., Niagara Falls, Ontario L2G 3V9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Casino Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
#6 Luxury Hotel in Niagara Falls
#13 Romantic Hotel in Niagara Falls
#14 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Niagara Falls/Fallsview Hotel & Suites 4*
Number of rooms: 516
Official Description (provided by the hotel):
Rising 53 stories above Niagara Falls, this modern high-rise hotel offers guests luxurious accommodations, 3 on-site restaurants, superior service and the perfect location to experience all that Niagara Falls has to offer. ... more   less 
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Also Known As:
Hilton Hotel Niagara Falls
Hilton Fallsview Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls

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