The room was large, the beds very comfortable and the view could not have been better. However, in some details the hotel falls short. Paper cups are provided for coffee or tea instead of china mugs, there is no refrigerator, the cosmetics are of less than average quality, and there is not even the tiniest possibility of letting in some fresh air from the outside. The windows are solid.
Having breakfast included would have been nice. Since I have food allergies, I asked for only coffee, butter and jam (brought my own bread) - the waitress at IHOP had to get permission for this exception but in the end charged me 12.99 for just those three items. If you have breakfast within a hotel, the service should be more accommodating.
The jacuzzi and the swimming pool were a delight to visit during the cold weather.
- Official Description (provided by the hotel):
- The 4 Diamond AAA approved property is located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the Fallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. ... more less
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- Also Known As:
- 4 Points By Sheraton Niagara Falls Fallsview
- Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
- Fallsview Plaza Niagara Falls
- Hotel Fallsview Plaza
- Fallsview Plaza Hotel