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“Great location and price”

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Four Points by Sheraton Niagara Falls Fallsview
Ranked #25 of 127 Hotels in Niagara Falls
Reviewed October 19, 2012

Excellent location, across the street from the casino. Connected to the indoor walkway to the casino and great dining. Big, clean rooms. We stayed on the 17th floor and the room was huge and even had a little foyer which was a nice touch. Nice bathroom and very comfortable Sheraton beds. Staff was great and the Starbucks and East Side Mario's in the lobby was a great bonus. It's on the same strip as the fancy hotels but you pay much less. Highly recommend!

  • Stayed: October 2012, traveled as a couple
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Thank tropical-girlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,225 - 2,231 of 2,931 reviews

Reviewed October 17, 2012

Very nice hotel. Clean large rooms. Parking is either $12 self park across the street or $20 self park in the hotel lot. Breakfast at Ihop in the hotel was good. Shuttle bus runs between Sheraton and Embassy Suites. Hop on hop off bus stops in front of the hotel. Short walk down the street to the Falls. Dinner at the Embassy Suites was very good. Had a table by the window overlooking the illumination of the Falls. 25mi drive to Niagara on the Lake worthwhile. Good shops and many wineries to tour and taste. Overall good two days.

  • Stayed: October 2012
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Thank CathyPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

We checked into this hotel for a weekend getaway, However our checking in was not smooth. When we arrived they could not find our booking. We had booked our stay through bookings.com and it was not registered with the hotel. We booked a falls view room. After a while at the front desk they located our reservation. As a result we were upgraded to the junior presidential falls view suite. When we got in the room we were a bit disappointed, the bathroom was upgraded but the rest of the room looked like it needed to be updated. The view of the falls isn't that great at night. If you are looking for a great view pay the extra money and stay at the embassy hotel. In the daytime you can see the river and falls better. Our bed was not that comfortable either and parking is costly. its 20 bucks if you park on site and 12$ offsite. I guess all in all it was okay, I would have preferred a better view. I would hate to think of what our previous room might have looked like before they upgraded us.

  • Stayed: October 2012, traveled as a couple
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1  Thank lovetotravel0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourptsmgr, Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this reviewResponded October 24, 2012

Dear lovetotravel0202,

Thank you for your review regarding your experience at the Four Points by Sheraton Niagara Falls Fallsview. While I'm dismayed to read that your arrival experience was slightly complicated, I was pleased that our front desk staff extended a complimentary room upgrade to you for the inconvenience. At the Four Points we pride ourselves on satisfying our guests' every need and making sure their stay is comfortable and enjoyable.

I welcome you to contact me directly at 905-357-5200, should you wish to discuss your stay in greater depth.

Sincerely,
Juile Tanos
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2012

We had booked this hotel thru travelocity with the hotel hidden so after the reservation had been made, started to do our review on Trip Advisor. Started to get concerned on the less than stellar reviews, but figure for one night, it would be fine. We checked in and got a room on the 2nd floor. Took a deep breath and opened the door and could not have been more pleased with the room. Lttle foyer as you walked in and nice sized room, very clean and nice beds and linens. If you want a view, the 2nd floor is not the place to be as we faced a wall, but could see some parts of the city if you looked left or right. View, poor, but room was lovely. Since it was just for one night, and we checked in after 11:00 pm, it did not bother us. We seemed to be in a remodeled room and after walking hallways for ice, went into a part of the hotel with carpeting that was stained and in need of a remodel. However we lucked out and would rather have a poor view and a clean room then vice a versa. Location was fine for some casino time and the walkway connecting the hotel to the casino was a nice. Thanks to trip advisor we parked in casino and saved some money.

Room Tip: Park at the casino and if you want a room with any sort of view, do not stay on the 2nd floor. Ask...
See more room tips
  • Stayed: October 2012, traveled as a couple
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Thank JohnandStuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012 via mobile

Just an overnight stay to see the falls....used this hotel as it was lrss than half the price of the sheraton on the water.....reserved by travelocity.....but they did not have the reservation till we showed them the confirmation.....then took five minutes to locate it ....said travelocity had not sent it yo them. Had confirmed a king but ended up with two queen beds. Desk clerk was polite tho.....once in room......tv aufio not working on all channels.....and when i used shower the fuse blew when i tutned on light and fan.....fuse box on wall so i just reset.....room was large and clean nicely sdt up and beds comfortable. Dinner at italian restaurant in lower lobby was vefy good and fairly priced....breakfast at ihop was 29 bucks for a single breakfast of eggs hotcakes and bacon with coffee....go next door to get the 6.99 special instead. Location a long walk ftom falls. But all hotels and most meals are very pricy in this town.

  • Stayed: October 2012
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Thank Ronald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2012 via mobile

Stayed 3 nights at the Sheraton , initially there was some confusion with our room type booking which meant we were given the wrong room , had to return to reception when a much more helpful receptionist gave us the correct room. Subsequently are stay was lovely, the view from the room was fantastic, it was clean and the bed and pillows were so comfy. It would have been a bonus to have free wifi in the room but it was available at a cost of $15 a day or free in the lobby. We would stay there again

  • Stayed: October 2012
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1  Thank debbieSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2012 via mobile

We were hoping to have a view like the photo and were disappointed that we could only see a parking garage and that we were two streets full of hotels away from the falls. We were REALLY happy with the room and hotel itself. Very clean, updated, quiet, within walking distance to the falls. Nice fancy little bar in the lobby. We got engaged in this hotel so I give it all an A+ aside from the stinky view :(

  • Stayed: November 2011
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Thank DukeMom12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Casino Hotel in Niagara Falls
Price Range: $80 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Niagara Falls Fallsview 3.5*
Number of rooms: 404
Official Description (provided by the hotel):
The 4 Diamond AAA approved property is located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the Fallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. ... more   less 
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Also Known As:
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
4 Points By Sheraton Niagara Falls Fallsview
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel

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