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“Nice rooms!” 4 of 5 bubbles
Review of Ramada Plaza Niagara Falls

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Ramada Plaza Niagara Falls
Ranked #63 of 129 Hotels in Niagara Falls
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2,125 reviews from our community

Traveler rating
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    617
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Hamilton, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 1, 2013

The location was close enough to the excitment, and on the "WEGO" line, stops right out front, just far enough to be away from the bussel. There is an outlet mall across the street, the room was a great size, clean and neat. the staff was friendly and helpful. the restaurant is a Don Cherry's, good food, good value, great staff, awesome deal on a Monday night!!! we had the king suite, the bed was very comfortable, and soft fluffy pillows !!

Room Tip: if you are a light sleeper ask for room away from highway!!!
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bobmackie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlaza_10, Public Relations Manager at Ramada Plaza Niagara Falls, responded to this review, October 25, 2013
Thank you for the great review! We love our location, recent updates and guests are always raving about our comfortable beds and pillows. We are so pleased that you enjoyed your stay and cant wait to welcome you back again in the future. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marathon
2 reviews
4 of 5 bubbles Reviewed July 31, 2013

The hotel and amenities were excellent, however if you are traveling with your pets, beware. The old adage "If it sounds too good to be true, it probably is." The room was $58.99 per night plus taxes. What we weren't told was that there is an additional fee for parking, and recreation facilities. I called in advance about their Pet Policy and was told that there was an additional $25 fee for pets. However, what I wasn't told was that there is an additional $25 PER PET, bringing our grand total to just under $150 for the night. Not such a good deal after all. Furthermore, one of the chambermaid staff was quite curt with us regarding the room that we had been assigned and called down to the front desk to complain. She suspected that we had not claimed the dogs (which we had) and returned with a more courteous attitude, however did not apologize for her prior attitude.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Cathie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlaza_10, Public Relations Manager at Ramada Plaza Niagara Falls, responded to this review, October 30, 2013
We are sorry your stay was anything less than perfect, and for the inconvenience you experienced. It is listed on our website all of our fees, however if you booked through a 3rd party website we cannot guarantee all of their information may be accurate. Also, apologies for the lack of customer service from the front desk. This is has been noted and taken care of. Thank you for the review and we hope to welcome you back again in your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Niagara Falls

Property: Ramada Plaza Niagara Falls
Address: 7389 Lundy's Lane, Niagara Falls, Ontario L2H 2W9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Niagara Falls 3*
Number of rooms: 202
Official Description (provided by the hotel):
The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more   less 
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Also Known As:
Ramada Plaza Niagara Falls Hotel Niagara Falls

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