Stayed overnight ~ arrived late check in was quick and easy, we had a king suite which allowed us 2 rooms which is great for the kids. Room reaked like smoke when we entered however being that it was midnight and we had dragged 2 sleeping kids over our shoulders we just stayed as moving would have been too much. Floor was very noisy ~ hard to sleep. Next morning the kids were playing and my youngest crawled under the sofa bed only to have her shirt cut open by a large metal rod sticking out of the sofa bed!! Luckily she was not hurt ( although the shirt was garbage) but I find it hard to beleive no one had ever seen this sticking out before! Lastly as we were paking up to leave the maid alked into our room ( knocked while opening the door) she was apologetic however really>? Please knock and wait for a response before walking in! Overall a disappointing stay this time and we are reapeat customers. On a good not the pools were great and it was nice to see a Starbucksin the lobby.
- Official Description (provided by the hotel):
- The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more less
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- Also Known As:
- Ramada Plaza Niagara Falls Hotel Niagara Falls