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“Better than staying near the falls.”

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Ramada Plaza Niagara Falls
Ranked #72 of 128 Hotels in Niagara Falls
Reviewed October 21, 2012

This is right across the street from an outlet mall, but far away from the falls. I thought it was better cost wise and comfort wise than staying near the falls. The beds are nicer, bathroom cleaner and staff are more nice. I will stay here again if I come to the area.

Room Tip: Stay in the main section. The other part of the hotel is weird to get to your room with lots of stai...
  • Stayed: October 2012, traveled with family
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Thank smilesunshine57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlaza_10, Manager at Ramada Plaza Niagara Falls, responded to this reviewResponded October 24, 2012

Thank you for your refreshing reponse. We are very happy to hear that you had a wonderful stay with us. All of our beds are pillowtop comfort beds and each room has undergone major renovations in order to better serve our guests. We look forward to welcoming you back in the near future.
Thank you

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1,970 - 1,976 of 2,229 reviews

Reviewed October 21, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank ronald s
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RamadaPlaza_10, Manager at Ramada Plaza Niagara Falls, responded to this reviewResponded October 24, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 20, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank jojomy-sun
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RamadaPlaza_10, Manager at Ramada Plaza Niagara Falls, responded to this reviewResponded October 24, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 20, 2012

The young ladies at the front desk did not tell us our rooms were on the west side of the hotel and we had to ask our way 2x. The front desk staff need a lot of work. The room was not clean, dirty rug, burnt out lamp of beside table. Dust on everything. I always bring my slippers because no matter where you go your feet are dirty! No hot water for shower, not even slightly warm. I am also again requesting the fee of $3.99 be reimbured to me 2x as I had bought 2 groupons. I also want m $1.20 reimbured. The Embassy Suites returned my money and there is not reason for hidden costs. There were 4 of us; normally there are 8 who travel together.

Room Tip: Stay away from the road noise if possible.
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joyce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlaza_10, Manager at Ramada Plaza Niagara Falls, responded to this reviewResponded October 24, 2012

We thank you for your response. We would like to ap[ologize for the discomfort you experienced during your stay. I have addressed your concerns with our Executive housekeeper in order to ensure that there are no incidents with room cleanliness in the future. The facility fee is clearly stated on the hotel website as well as online with any third party deal websites and is a non-negotiable fee. We apologize once again for what transpired during your stay and wish to serve you better in the future.
Thank you.

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Reviewed October 19, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank RyanA326
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RamadaPlaza_10, Manager at Ramada Plaza Niagara Falls, responded to this reviewResponded October 24, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 19, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank BigBear649
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RamadaPlaza_10, Manager at Ramada Plaza Niagara Falls, responded to this reviewResponded October 24, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 19, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank MichelleAndDavidB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RamadaPlaza_10, Manager at Ramada Plaza Niagara Falls, responded to this reviewResponded October 24, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Plaza Niagara Falls

Address: 7389 Lundy's Lane, Niagara Falls, Ontario L2H 2W9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #72 of 128 Hotels in Niagara Falls
Price Range: $53 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Niagara Falls 3*
Number of rooms: 202
Official Description (provided by the hotel):
The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more   less 
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Also Known As:
Ramada Plaza Niagara Falls Hotel Niagara Falls

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