We Stayed with two small children for two nights in a king suite on the sixth floor, This hotel has recently been through an upgrade which is obvious because the stickers are still on the windows, the trim has not been painted,there is still grout on the tiles in the bathroom, there was glass panes missing in the bedroom door and there is a smell of B.O. in the room and down the halls. The room looks nice and the beds are comfortable but it seems like they renovated the rooms and just left without finishing things. The indoor pool needs to be painted but at the vary least clean up the paint chips that are floating on the bottom, the outside pool we did not try as we could not see the bottom. We had to call and ask for the lights to be turned on every time we went to the pool or the kids playroom and even in the tunnel that connects the hotel, the staff was very nice about coming out and turning stuff on it just didnt make any sense why we had to ask. The biggest issue is we could hear every word the couple next door said and they could hear us as clear as if we were in the same room, we had to run our A/C all night just to mask the noise, they werent loud people the walls are paper thin. This hotel could be fine for the price if they paid attention to details and finish what they started but when you can hear the phone ring in the suite next door its not worth it, i will pay a little more and stay some where else where i dont need to run out and by a bottle of febreeze just to be able to sleep.
- Official Description (provided by the hotel):
- The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more less
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- Also Known As:
- Ramada Plaza Niagara Falls Hotel Niagara Falls