We have stayed with the Radisson Group previously and generally had a positive experience ,this one was an entirely different matter. Entrance like a concrete jungle ,hotel lobby dingy and not very welcoming. Allocated a room on the extension, I am sure that for a premium the rooms in the main block are much nicer. The first room we were allocated smelt like a cigar ashtray , disgusting , we were moved to a room across the hall ,staff very apologetic, housekeeping should be reporting this back to reception and billing the previous occupant for a deep clean.
Reasonably spacious with everything that was needed but no fridge. Beds comfortable , Wifi poor , air conditioning like an aircraft engine , absolutely appalling , they should not use this room until it has been repaired, to add insult to injury , unsupervised children were room hopping and shouting at each other in the corridors,slamming doors and generally being inconsiderate.
Determined & friendly valet parking but very chaotic with poor communication, they park cars off site despite there being parking on site!
We stayed 2 nights, found Niagara a crowded depressing experience ,a bit like a run down Las Vegas, but I guess it is what you make of it, the Falls are of course spectacular, but that's it . The highlight of this trip was a visit to Niagara on the lake, quaint touristy but very charming with some lovely restaurants (Pricey) , strolling down the side streets and looking at the homes in the area was also very picturesque . This is a wine growing region so worth visiting some of the vineyards.
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- Also Known As:
- Radisson Hotel And Suites Fallsview
- Radisson Hotel Niagara Falls
- Radisson Niagara Falls
- Niagara Falls Radisson