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“Awesome rooms!” 4 of 5 bubbles
Review of Radisson Hotel & Suites Fallsview

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Radisson Hotel & Suites Fallsview
Ranked #6 of 129 Hotels in Niagara Falls
Certificate of Excellence
Picton, Canada
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Awesome rooms!”
4 of 5 bubbles Reviewed March 17, 2013

We just spend the weekend at the Fallsview for a hockey tournament. We had the family suite which was perfect. 2 comfortable queens plus a pull-out sofa. Awesome jacuzzi tub!!!
Staff were so friendly and helpful.
A few negatives - pool was very small! There were about 4 teams staying at the hotel so the pool was packed.
The parking lot was very small, so if you got back to the hotel in the evening you had to park down the road. However, the valet staff were wonderful and always attentive to drive you, if you needed.
the heater in the room was pretty noisy. Not sure if it was just ours?
Overall, incredible stay. Staff and room make this a terrific choice!

Room Tip: 732 was great! We could see a little bit of the falls. Lots of space. Our friends stayed in 731. It...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mobay67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this review, March 18, 2013
Dear mobay67

On behalf of staff we wish to thank you and your team for choosing our hotel for your visit to Niagara Falls Ontario, We are pleased that you enjoyed your stay with us.

I will certainly pass along your comments to our staff as they will truly appreciate the nice things you had to say.

We do look forward to seeing you again should you be in the area.

Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview
Niagara Falls, Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (446)
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Tillsonburg, Canada
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed March 17, 2013 via mobile

I have never spent such a wonderful time in a hotel! My wife and I both felt spoiled. The luxuriousness is more than we expected. We booked a king suite and just loved it. If you are looking for a great stay in Niagara this is the place. We stayed in the end unit on the 12th floor (1239). Wow! The staff... Well if I owned a business I would aim for the staff at the Radisson Falls View. They were extremely friendly and helpful. The view from our room was spectacular. Nothing like sitting in a jacuzzi and watching the falls light show at night. We didn't order any room service but it was available. The big question. Would I go back? In a heartbeat!!!

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ivon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this review, March 19, 2013
Dear Ivon

Thank you so much for taking the time to write a review of our hotel.

Our staff take great pride in not only the hotel itself but in the service which they provide to our guests. Each and every staff member strive to ensure that each guests stay is the best that it can be.

I am pleased to hear that you enjoyed the view of the Canadian Horeshoe Falls from your room. The majestic falls at anytime of the year is breathtaking.

On behalf of the entire staff and myself we wish to thank you for choosing our hotel for your visit to Niagara Falls, Ontario.

We look forward to having you stay with us again.


Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview
Report response as inappropriate
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yorkshire
Level Contributor
95 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

Falls view room with jacuzzi bath is a must !
Very quiet hotel and resort but just what needed after a heavy few days in NY. Good Tony Roma restaurant in hotel. Large flat screen with movies. Very comfortable adjustable bed, view is right over the falls. Large jacuzzi bath in room overlooking falls. Great power shower. Breakfast in bed each of our two mornings whic was delivered on time and good standard. Worth the money.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank yorkshirebreakaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this review, March 18, 2013
Dear yorkshire

The entire staff is pleased to hear that you enjoyed your stay with us and you were able to relax after your visit to NY.

We are also pleased to hear that you enjoyed the restaurant and the room service they provided to you during your stay. I will pass along your comments to the owners of the restaurant. I know that they will appreciate hearing them.

On behalf of everyone here we wish to thank you for staying at our hotel and we look forward to seeing you again should you be in the area.

Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview
Niagara Falls, Ontario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
4 of 5 bubbles Reviewed March 15, 2013

We stayed here for one night from March 10-11. We arrived at the hotel a little before 3pm and were surprised that the room was ready for us, since check-in is at 4. We've stayed at 4 other hotels in Niagara Falls and by far the Radisson had the most friendly and helpful staff. They were very informative and knew the area very well.
We had a suite with a King size bed and although we got a city view room ,the view was of the actual city (most "city view" rooms in hotels look down into the garbage disposal area or an alleyway...not fun to look at). The bed was very comfortable and the room is quite clean and spacious. My only complaint with the room is that the bedsheets had yellow stains on them. You could tell they were cleaned, but one would assume they would throw out any sheets that they could not remove gross stains from.
There were also quite a few families there for a hockey tournament, but you would not even know they were there while in your room. We were right next to the elevator and you could not hear a thing. We will definitely be staying here next time around!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank krisnju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this review, March 18, 2013
Thank you for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. I will certainly pass along your comments to our staff who will be pleased to hear that you found them to be friendly and helpful. They do continously strive to ensure that each guests stay is the best that it can possibly be.

I do sincerely apologize for the problem with the sheets. They indeed should not have been placed on the bed. I assure you that our housekeeping team will be working diligently to ensure that this does not occur again in the future.

We all thank you for choosing our hotel for your visit to Niagara Falls Ontario. We look forward to seeing you again in the near future.

Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview
Niagara Falls, Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pendleton, Indiana
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

Woke up every morning to the view of the falls! Had a great time, everyone was so nice and helpful. We parked and then just walked everywhere, of course, it was very cold-but we had a great time because it was so close to a lot of what we wanted to do. Would recommend this to anyone.

Room Tip: Worth the extra to have a falls view. Higher the better.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rattmoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this review, March 18, 2013
Dear rattmoney

We are all very glad to hear that you enjoyed your stay with us.

The staff strive to provide the best service possible to all of our guests and they will be pleased to hear that they helped to make your honeymoon complete.

Our hotel as you know is in close proximity to most of the tourist attractions that you will want to see and do while in Niagara Falls. For those guests who may not want to walk the hotel does sell tickets for the WEGO bus which takes you to all of the major tourist attractions as well as to the outlet malls. The cost of the ticket currently is $7 plus tax per person and provides you with up to 48hours of transportation allowing you to leave your vehicle parked at the hotel during your stay.

We do as well wish to thank you of course for including our hotel as part of your honeymoon. Hopefully we will see you again on your anniversary or sooner should you be in the area.

Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview
Niagara Falls, Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

This hotel is awesome! My husband and I stayed for 2 nights and had the best time! The lady who checked us in was so nice, but I guess while I was checking in a valet person told my husband he needed to move because he might block incoming traffic (had a major attitude). We were on the 7th floor, with a jacuzzi suite, and what a room! The view was incredible! The room, besides having a tub, had a walk-in shower which was nice but the grout work on the tile looked dirty. We decided to order some dessert to our room from Tony Roma's, which is in the hotel, I ordered a slice of carrot cake that was priced at $9, it was the smallest piece of cake ever and not worth the $9. We also ordered room service for breakfast, again way over priced for 3 sausage links that did not taste good at all, and french toast that left a lot to be desired. We ended up staying in the hotel room all day during our second day due to weather and lack of visability at Niagara Falls, but it was comfortable and nice to relax. After eating breakfast that day we left our tray out in the hall and when we left to check out the next morning the tray was still there. When I told the lady at the check-out desk she informed me that the hotel is not affiliated with the resturant but would call them to remind them to pick it up. All in all a great room and mostly friendly staff. Although we had a few minor issues we would stay again!

Helpful?
1 Thank Joe&Kiki
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this review, March 18, 2013
Thank you for taking the time to write a review of our hotel.

We are all pleased that you not only enjoyed the view but your stay with us as well.

I am sorry to hear that your experience with Tony Romas was not an enjoyable one. I will certainly discuss your review with the restaurants owners in the hopes that it will assist them in fine tuning their operation.

On behalf of all the staff thank you so much for choosing our hotel for your visit to Niagara Falls, Ontario.

We hope to see you again should you be in the area.

Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview
Niagara Falls, Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Ontario's Highlands, Canada
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

We were there at the beginning of March for a dance competition and found out there was also a ringette tourney and a hockey team staying there. BUT , after 10 pm., you could have heard a pin drop. The family suite was great and provided a lot of room - ours did a dog leg to the right which provided almost a separate sitting area - lots of space for our family to spread out. Was a little hesitant about this brand but was very impressed with the reno they say they've done - staff were very helpful - overall really good value for the $!

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jboOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this review, March 18, 2013
Dear jboOntario

I am pleased to hear that you enjoyed your stay with us.

Our hotel has a variety of family suites all of which come with pull out sofas, microwave, and refrigerators and lots of space for our families to relax together.

The entire staff do wish to thank you for your business. It is not only appreciated but valued as well.

We look forward to seeing you again should you be in the area.

Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview
Niagara Falls, Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel & Suites Fallsview

Property: Radisson Hotel & Suites Fallsview
Address: 6733 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara Falls
#4 Romantic Hotel in Niagara Falls
#10 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Hotel & Suites Fallsview 3.5*
Number of rooms: 232
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Also Known As:
Radisson Hotel And Suites Fallsview
Radisson Hotel Niagara Falls
Radisson Niagara Falls
Niagara Falls Radisson

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