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Radisson Hotel & Suites Fallsview
Ranked #5 of 128 Hotels in Niagara Falls
Certificate of Excellence
Reviewed August 26, 2012

My husband and I came to Niagara Falls to celebrate our first anniversary. Reserved 2 queen beds with a city view, but we ended up with a king and a falls view! Check in was a breeze and the valet was $20 for overnight parking, which, was a steal, because we paid $15 for three hours after we checked out. Yes the hallways were warm, but it wasn't a big deal, the sun sets on those windows. Our room was modern and very clean. I had trouble falling asleep because the air conditioning unit cycled frequently. The staff was also very friendly. I wish we could have stayed longer than 1 night.

  • Stayed: August 2012, traveled as a couple
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Thank jessalynrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this reviewResponded September 1, 2012

Thank you for taking the time to write a review of our hotel. I am pleased to see that you enjoyed your stay with us. It was indeed our pleasure to be able to offer you a complimentary upgrade to a fallsview room for your first anniversary. On behalf of all of us here at the Radisson Hotel and Suites Fallsview we wish to thank you for choosing our hotel for your visit to Niagara Falls.

Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview

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2,014 - 2,020 of 2,739 reviews

Reviewed August 23, 2012

We were pleased with our 2 night stay at the Radisson. The city view room was modern and clean and the bathroom was very spacious. The wi-fi worked well which is always a plus. We did have an issue with our door lock and maintenance was able to fix within about an hour. Parking was $20 which is average for the area and even though it said the lot was full and you had to valet, you could just drive in and park yourself if you wanted to. We especially liked that we could keep the car in the lot until 2:00PM on checkout day which saved us the hassle of moving it and paying again for just a couple more hours. We were never told about a shuttle or anything, so we walked to the falls and to Clifton Hill, which was a hike, but do-able...we did it 3 times actually.

This was my 3rd trip to Niagara Falls and everytime I've stayed in a different hotel. I'm not sure if I prefer to be closer to Clifton Hill and stay on Victoria Ave again as I had done in the past.

  • Stayed: August 2012, traveled with friends
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1  Thank Stacy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this reviewResponded August 25, 2012

I am pleased that you enjoyed your 2 night stay with us. I am sorry that you were not made aware of the shuttle service which runs in the summer months directly across the street from the hotel. The shuttle service takes you to the falls and the clifton hill area. On behalf of all of us here at the hotel we do with to thank you for your business. I hope that you stay with us again should you be in the area.

Sincerely
Shelley Kemp
General Manager
Radisson Hotel and Suites Fallsview

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Reviewed August 21, 2012

The Radisson sets behind the Marriott but far enough to the side that we still had a great view of the falls! We pulled in and used the valet parking, I would suggest it, and check in was very smooth. The young lady at the front desk was very friendly and asked if it was a special occassion, yes we are here for myn 40th birthday, she made sure our room was a good one and gave us shuttle passes(This is a must have) the shuttle is ran by the Marriott Hotels in town and makes numerous stops, Casino's, shopping, Maid of the Mist, and the drivers know alot about the town and give great advise. I would not waste my time and money on the breakfast in the Radisson is was not good and cost $9.99 CAD. As I stated earlier parking is $20 weather you park yourself or use valet. The room itself was very clean and had a jaquzzi tub. THe bed was very comfortable. For the money it was a great value compared to the Embassy, or the Marriott.

Room Tip: When you book you need to be to the far right as you exit the elevator. I would recomend to be as hi...
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  • Stayed: August 2012, traveled as a couple
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1  Thank bigred1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this reviewResponded August 25, 2012

We are pleased to hear that you enjoyed your stay with us and that you found the shuttle passes helpful. On behalf of everyone here we wish to thank you for spending your 40th birthday with us here at the Radisson Hotel and Suites Fallsview. Happy Birthday !

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Reviewed August 16, 2012

We decided this year to vacation in Niagara Falls for our 2012 Sister getaway weekend. Wow what a great staff you have at the Radisson Fallsview. From the car valet guys, to the amazing crew at the front desk and the super housekeepers. Our stay was FANTASTIC, we arrived early and got to check into our room which was large even though we were on the 1st floor with so much to due with the area nobody was interested in staying that long in the room. Whatever we asked for was giving within seconds, my sister wanted to see if she could go to a higher floor in order to take sum pictures of the falls. By time she walk back to our room the front desk called and advise whenever she was ready they would have someone take her to get pictures. Whether we needed cabs or great places to eat the staff was more than helpful to provide it for us. Thanks for making this weekend one to remember. The next time we visit there is no question where we are staying.

  • Stayed: August 2012, traveled with family
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1  Thank khymmnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this reviewResponded August 17, 2012

We are all very pleased to hear that you enjoyed your stay with us. I will be passing your comments along to the staff as they will appreciate hearing that they made your stay as enjoyable as possible. Everyone here wishes to express their thanks to you for choosing our hotel for your 2012 sister getaway weekend. We look forward to seeing you all again.

Sincerely
Shelley Kemp
General Manager

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Reviewed August 16, 2012

The service was excellent from the moment we pulled into the parking lot, which is much easier to maneuver than some others in the area.

Our room was beautiful, with the water theme continuing from the public areas. Wonderful view of the horseshoe falls and a sleep by number bed with great pillows. The entire hotel was immaculate. Would definitely stay there again.

  • Stayed: July 2012, traveled as a couple
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Thank TahnaGirlGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this reviewResponded August 17, 2012

Thank you for your review of our hotel. We pride ourselves not only in the hotel itself but the service that we provide to our guests. The staff at the Radisson Hotel and Suites are all dedicated to providing the best experience possible for all of our guests. I will certainly pass along your comments to them as I do know that they will appreciate hearing them. On behalf of everyone here we wish to thank you for your business and hope to see you again soon.

Sincerely
Shelley Kemp
General Manager

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Reviewed August 16, 2012

We booked a room with a view of the Falls but caveat emptor - no room in the hotel (based on where it is located, behind Marriott) can offer a full view of the Falls. Hence, the 'discount' in prices between Marriot and Radisson of about 50%.

Nonetheless, we chose this hotel for its price point and the Radisson brand. We were not disappointed. It's a modern hotel, equipped with unique decor and furniture like beds with digital adjustments for softness/hardness and a nice bathtub+ sized jacuzzi. Wifi connection provided free and was excellent. TV and the channels provided were satisfactory. No free breakfast came with the room rate.

Carparking was a tad bit expensive at US$20 a day. Didn't use the pool (very small).

Room Tip: To maximise the view of the Falls,make sure u ask for a room that is as high as possible and as far...
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  • Stayed: August 2012, traveled as a couple
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1  Thank spikeysingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this reviewResponded August 17, 2012

Thank you for taking the time to write a review of our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon.

Sincerely
Shelley Kemp
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2012

Stayed at this hotel for a family wedding. The staff was extremely courteous and helpful from those parking cars to those checking you in. We requested an early check in and it was available with no problems. The room was clean and quiet and the location was excellent for seeing the falls

Room Tip: The rooms with a view of the falls were beautiful
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  • Stayed: August 2012, traveled with family
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1  Thank KLP48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelley070, General Manager at Radisson Hotel & Suites Fallsview, responded to this reviewResponded August 15, 2012

Thank you for your review. I am pleased that you enjoyed your stay with us. While it is not always possible for us to provide an early check in for our guests, whenever we can provide this special request, we are more than happy to oblige. On behalf of everyone here at the Radisson Hotel and Suites Fallsview thank you for choosing our hotel to stay at for your families happy occassion.

Sincerely
Shelley Kemp
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel & Suites Fallsview

Address: 6733 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara Falls
#4 Romantic Hotel in Niagara Falls
#10 Family Hotel in Niagara Falls
Price Range: $84 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel & Suites Fallsview 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Radisson Hotel And Suites Fallsview
Radisson Hotel Niagara Falls
Radisson Niagara Falls
Niagara Falls Radisson

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