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“Awesome location”

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Admiral Inn by the Falls
Ranked #117 of 129 Hotels in Niagara Falls
Markham, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Awesome location”
Reviewed February 23, 2014

The best thing i liked is location. Its right at the center of all attractions. Staff is very helpful. They give you pick & drop to and from the fallsview indoor waterpark. The room was comfortable enough for the value. I got a complementary drink, which was a real treat i didn't expect in this value.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Yasmeen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
    6
    13
    17
    17
    100
See reviews for
61
41
3
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 21, 2014

The location is perfect for someone looking to absorb the downtown life. And it is a comfortable stay considering the price. Also the staff is helpful and courteous excellent Jax. room in this price so nice just walk to falls and Victoria park love to stay every time .

Room Tip: Get the discount coupens
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank ikram s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 19, 2014

We just book the room on phone the receptionist I did not remember the name but he upgraded us from King room to King Jax without any extra charges we love to come back again we have plan to go back in the month of middle of March

Room Tip: When ever you r visiting ask ofr upgrading the room
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Sabira A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welland, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 31, 2013

The rooms look nothing like the pictures as most people know now... The jacuzzi tub was dirty and had someone else's hair.. The walls weren't properly painted, couldnt get WiFi in the room at all.. Was not cable TV.. 3 tiny towels. No face cloths nothing at all in the room no phone no microwave.. Even had to ask for toilet paper. Knobs missing from heater/ ac.. There was a extra electric heater that the older man told us not to use... Behind the dresser there were holes in the wall... This place needs a huge makeover.. And I hope they do something!!!!! We also left around 10:30am and couldn't get anyone so had to leave the key in the mailbox

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank duquette_leanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 28, 2013

Room is in terrible condition. it is very dirty, we found blood spots on the bed. I don't think they even changed it.
pool is a joke, many people have better pools in their backyard.
Breakfast can be seen either as a joke or insult. it is basically a pack of bread with some cheap jam on a table beside street! with some bugs around it.
It is not even close to Falls. it is a long walk which might be difficult for many people.
At checkout, the man in charge opened Gmail and asked me to log in and send his manager an e-mail and tell him what a good service they provide!
Do not go there, it will ruin your vacation.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ehsan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey City, New Jersey, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 26, 2013 via mobile

We used the Expedia app to book this hotel, what a mistake because I should had checked TripAdvisor pictures and comments first. In all fairness, the staff we met really tried to make us comfortable: brought a new electric heater because of the subzero temperature, offered to carry luggage, and put things in the refrigerator for us. That's what the second star was given for.

The facility is old and just doesn't look like a viable business. I am sure there are worse places out there and for $60 for 4 people I really can't complain about the price. However, I just killed 2 bed bugs packed with blood! No toiletries were given for the bathroom, and bed covers had burnt holes all over (although didn't smell). One bed even had sugar sprinkled on it; I thought it was sand initially but then didn't know what was more laughable. None of us wanted to undress to go to sleep, and decided to defer showers to the next evening.

Stayed November 2013, traveled with friends
Helpful?
2 Thank George L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2013

Don’t waste your money on this one.
I booked this because of the price - on the phone - asked if I could cancel my reservation - they said yes. No confirmation number provided. Yes this is an error on my part and a lesson learned.
I looked at reviews - bed bugs, bad service - the complaints run the entire gamete.
I called the next morning to cancel my reservation - was told 'Yes that is no problem" No Confirmation number that the cancellation has been taken ( yes another lesson learned) Guess what Visa bill came - and they charged me. I have called repeatedly - get bounced around from one to another. Still no refund. They say they can’t reverse the charge on the VISA. My next step is to go to the credit card company to try to be reimbursed, not really the right way for a reversal; this establishment should be accountable for the refund.

These people have been nothing but rude to me and unwilling to provide customer satisfaction.

Room Tip: If you do book here be sure to get confrimation numbers etc :)
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  • Stayed November 2013, traveled as a couple
    • Value
    • Service
Helpful?
1 Thank k m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Admiral Inn by the Falls

Property: Admiral Inn by the Falls
Address: 5320 Ferry St, Niagara Falls, Ontario L2G 1R7, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #117 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Admiral Inn by the Falls 2*
Number of rooms: 59
Official Description (provided by the hotel):
Admiral Inn by the falls recently updated motel is located in one of the prime location in the heart of Niagara falls Canada. We are under new Management! Admiral inn is known for its great service,and offers best special Discounted Indoor water-park family packages. Admiral Inn is conveniently located in Niagara's entertainment area within a 5 minute walk to the world famous Niagara Falls, Casino Niagara, The skylon tower, Maid of the mist and IMAX theatre. A short walk brings you to Clifton Hill, the center of attractions including Rumors Night Club. Marineland, skyway helicopters, Shaw festival, Canada One Factory Outlets, Niagara-on-the-lake and famous wineries of Niagara region are just of a short drive. Admiral Inn is well known for its location and price and it is an excellent choice for accommodation when you visit the Great Falls. We offer a unique well desired Thai foods, which offers authentic Thai cuisine made fresh for you before your eyes, and Villa Madina, which is famous for its Mediterranean cuisine. Tony Roma's, TGIF Friday's, Denny's and other famous restaurants are located across from the Admiral Inn. ... more   less 
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Also Known As:
Admiral Inn By The Falls Hotel Niagara Falls
Admiral Hotel Niagara Falls
Admiral Hotel By The Falls

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