Don’t waste your money on this one.
I booked this because of the price - on the phone - asked if I could cancel my reservation - they said yes. No confirmation number provided. Yes this is an error on my part and a lesson learned.
I looked at reviews - bed bugs, bad service - the complaints run the entire gamete.
I called the next morning to cancel my reservation - was told 'Yes that is no problem" No Confirmation number that the cancellation has been taken ( yes another lesson learned) Guess what Visa bill came - and they charged me. I have called repeatedly - get bounced around from one to another. Still no refund. They say they can’t reverse the charge on the VISA. My next step is to go to the credit card company to try to be reimbursed, not really the right way for a reversal; this establishment should be accountable for the refund.
These people have been nothing but rude to me and unwilling to provide customer satisfaction.More
- Free Wifi