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Reviewed 3 weeks ago

This was not my first stay and it won't be my last. Great beds and the shower pressure was fantastic, even 16 floors up! Not just a great hotel. The staff are ALL so welcoming and friendly. I didn't upgrade to the Falls view but my experience was otherwise perfect.

Room tip: The "09" was super quiet. No view of the Falls and a long way from the elevator but you're guaranteed a great sleep!
Date of stay: September 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Elle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, Manager at Sheraton on the Falls Hotel, responded to this reviewResponded 3 weeks ago

Dear Elle C,

Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. From award-winning view accommodations, timeless service, and entertainment, to an excellent location, we are a great choice to experience all that Niagara Falls has to offer. It was our pleasure accommodating you, and we hope you will make the Sheraton on the Falls Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit.

Zach,
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Partial view room was great, clean , Quiet and the best views great location, hornblower trip was fun, Niagara on the lake was amazing everything you want in one location.loved the gardens, Niagara Park does a amazing job.

Room tip: Partial view room was lovely
Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank Charlotte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Great view of the falls and evening fireworks! Excellent room service, clean and quite room. Location is very convenient, very near to the bridge where I walked to cross the border. Til next time! Thanks!

Date of stay: June 2019
Trip type: Traveled solo
Thank TravellerLife20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We stayed here on the 4th&5th September. The hotel is very conveniently located at the bottom of Clifton hill. The staff were extremely helpful and pleasant, the hotel was spotless clean, the rooms were of a higher standard. If you can, book a falls view room, as the view is spectacular.See the photo. We had a bit of a mix up with room style due to our travel agent booking the wrong room, and the hotel staff were very very helpful in sorting this out, especially Manesh, Bogdan and Mohammed on the front desk. In all, I would not hesitate recommending this hotel again.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank jackieHunter1315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This was our first trip to Niagara Falls. We had an amazing Falls view room , walking distance to Clifton Hill and majority of all other attractions. Easy check in/out. Rooms are spacious , clean , bright and well decorated.

Room tip: Best view of the Falls. Majority of attractions are within walking distance from hotel.
Date of stay: September 2019
    • Value
    • Location
    • Service
Thank Roadtripfanatics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, Manager at Sheraton on the Falls Hotel, responded to this reviewResponded 3 weeks ago

Dear Roadtripfanatics,

Thank you for choosing to stay at the Sheraton on the Falls Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area with walking distance to Clifton Hill, we offer our guests a large selection of Fallsview Rooms. We love knowing how much you enjoyed your time here and hope we will be the first hotel you think of on future trips to the area.

Zach,
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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