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“Nice Hotel”

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Sheraton on the Falls
Ranked #6 of 128 Hotels in Niagara Falls
Certificate of Excellence
Reviewed March 6, 2014

The Hotel was nice and we had a big group. The rooms were clean. The hotel staff was nice. They also gave us a ballroom where we could let the kids play. The one down fall is they charge you to park. They also don't serve breakfast, for the price I would rather be at an Embassy Suite. They give you a good breakfast and free drinks. T

  • Stayed: February 2014, traveled with family
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Thank sellari52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,580 - 3,586 of 7,281 reviews

Reviewed March 6, 2014

We were greeted right away and informed where to park our car. We had a fast, very friendly check in. Met all our needs and provided great information. Our room was fabulous! Very clean and comfortable! The view was spectacular! Loved that all the amenities were inside and easy to reach. The staff all had smiles and were very happy to answer any questions we had. I highly recommend the Sheraton on the Falls, you were feel like royalty!

Room Tip: We were on the 14th floor and the room was spacious with a wonderful view of the falls! The room wa...
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  • Stayed: March 2014, traveled as a couple
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Thank Joyce N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

I attended the Association of Ontario Land Surveyors 2014 AGM held this year at your hotel. I thought the venue/facilities were great and accommodated our needs very well. I attended an event luncheon and was very impressed by the service provided by the serving staff and the food preparation.
I would especially like to commend Selina Moormann, the guest services manager, for her exceptional kind and polite service and her level of professionalism. I believe that she, and her front desk staff, did an exceptional job in greeting, receiving us and checking us in and out in a timely and polite manner. I look forward to our association coming back to Niagara Falls again and hope we will be staying with Sheraton on the Falls Hotel again.

  • Stayed: February 2014, traveled on business
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Thank Henry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2014

Stayed here again for my dad's birthday. Got upgraded to a Superior Fallsview Suite Corner unit. Breathtaking view of the Canadian Falls and Clifton Hill.

Again, staff are wonderful and so helpful. Room was spacious for the 3 of us. Beds and pillows comfortable. We all slept very well. Bathroom was clean.

Check out the entertainment at the casino if you're bored (not much to do in Niagara in the winter--plus that weekend was freezing). The cover band is fun, and you see everyone dancing and having a great time.

I will for sure be staying here again when I do go back to Niagara Falls.

  • Stayed: February 2014, traveled with family
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2  Thank LadyLestat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014

Went to the falls for a weekend getaway/husbands Bday. Check in went really smooth and was in the room within 15 minutes. We had a king fallsview room with a sofa bed and fire place and balcony. Bedding and pillows were glorious! They offer valet and self parking, valet $30 and self $20 per day. Hotel is right in the middle of everything, really no need to drive once you get there. The falls are about a 2 block distance and Clifton hill is right around the corner. Clifton hill has tons of eateries, activities and souvenirs shops. The hard rock cafe is located in the hotel as well as a buffet restaurant, starbucks, gift shop, indoor waterpark, arcade, indoor pool and Spa. Housekeeping was really good, they came by everyday and removed trash, restocked our towels, bottled water and inroom coffee. Vacuumed and wiped down the bathroom. When passing in the halls they always smiled and said hello. I was very please with my stay at the Sheraton and plan on coming back in the summer with my children. When visiting the falls this will be my first choice!

Room Tip: Make sure you get a fallsview room. Well worth the extra money to wake up to the sounds of the falls...
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  • Stayed: March 2014, traveled as a couple
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3  Thank MAYDIE1073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014

We stayed at the Sheraton this past weekend for 1 night - the Waterpark package (free access to the Fallsview Waterpark). We have done this once before. We love the Sheraton - it's an excellent hotel with excellent customer service - thank you to Melissa at the front desk and the cleaning lady on the 15th floor - and with well appointed, clean, nice rooms. The beds are very comfortable and feels like home for sure. We were upgraded to a fallsview room and all of us enjoyed the floor to ceiling window views of the Falls - which are beautiful any time of year! We thoroughly enjoyed the water park as well as the Breakfast Buffet at the hotel - very well done!. It's about a 2 min. walk indoors to get to the waterpark - so nice to stay inside.
We have had friends stay at the Great Wolf Lodge but their comment is that it is much more expensive and the waterpark is perhaps not as ideal for all members of the family. The other bonus is that the Sheraton is conveniently located right across from the falls, beside Clifton Hill and a number of restaurants/attractions. We enjoyed dinner at the Hard Rock Cafe - hamburgers were out of this world! And even though everything is generally overpriced - incl. my usual Starbucks drink in the lobby - the Hard Rock Cafe is the most discounted I'm told. Happy travels!

  • Stayed: February 2014, traveled with family
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1  Thank CAA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2014 via mobile

Came to Niagara falls for a night away with my boyfriend and had a fabulous experience at the Sheraton! The staff were very friendly and helpful from the moment we pulled in, our room was amazing with a great view of the falls and the location is perfect! I would recommend staying here and will definitely book here again the next time I come to Niagara :)

Stayed: March 2014, traveled as a couple
2  Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#2 Luxury Hotel in Niagara Falls
#3 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Price Range: $105 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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