We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unexpected Treasure of a Treatment”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sheraton on the Falls
Ranked #7 of 128 Hotels in Niagara Falls
Certificate of Excellence
Reviewed November 26, 2013

I actually was not expecting the kind of room I received. This stay was part of the 'Sleep Cheap' Fund Raiser and as such, I thought that the Sheraton would have placed us in a back room, facing the city, etc. However, upon my arrival, I was astonished to see that I had an exceptional view, a room with a fireplace (which was very nice for my husband and myself when the children fell asleep). The room itself was beautifully cleaned-kudos to your housekeeping staff (who were extremely pleasant). We could not have asked for more from a hotel stay.

Room Tip: A room fronting the Falls will be an exceptional viewing experience, specially at night at this time...
See more room tips
  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (7,233)
Traveler rating
Traveler type
Time of year
Language
  • More languages

3,637 - 3,643 of 7,233 reviews

Reviewed November 25, 2013

Had to stay here for a hockey tournament in early November and although the hotel had many amenities within the resort the actual rooms were terrible! Very dated, aged and needing a reno in a desperate way. The bathroom counter wasn't big enough to put the supplied hairdryer on, kept falling on the floor....there was metal panels in the shower, no fan. Not enough room to have doors on the closet and in fact there wasn't even a closet rod but rather three hangers on a extended rod/hook and the ironing board, extra pillows etc all open to the room, visible at all times. Great view of the falls and the ability to open a window was a plus as we couldn't control the heat/ac and woke up sweating in the night. Beds were comfortable and the service in the lobby bars and amenities were great.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lindolaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2013

We recently held a large national conference at the hotel - the responsiveness and friendliness of hotel staff was amazing. The kitchen staff received a spontaneous standing ovation from delegates - remarks included they have never had conference food this good - attention to health alternative, hot, absolutely yummy. The evaluations gave the hotel a high rating for facilities, food, and friendliness. Rooms were excellent and beds very comfortable. Would go back for a future conference without hesitation

Room Tip: the rooms facing the falls have a fireplace for cold weather comfort - terrific views.
See more room tips
  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank footballSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2013

This was our second visit , the first was a little over a year earlier.
We enjoyed our accommodations, the staff were very nice, and the restaurants were all excellent as well. The wife enjoys the casino and I enjoy all the features under one roof......no need to leave the building and deal with nasty weather. This place is a little expensive but worth experiencing. We will be back.

Room Tip: We always have a Fallsview room.....the view is too good to pass up.
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2013

we showed up 1 day early oops but the front desk was able to change our reservation.
Best beds ever!!!!!!
kids love the water park and the short walk from the hotel to the water park is all indoors so no going outside at all
great view of the falls

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2013

We decided to stay here for our 6th year anniversary in nov. It was an absolutely great experience! We arrived on a sunday so there wasnt a long wait to check in. We were even upgraded to a fallsview roomon the 16th floor! The location of the hotel is great and it was a major plus being able to access the casino from the hotel. Room was very clean, comfortable, and romantic. The concierge was very helpful with bus schedules and local attractions. I recommend this hotel 100%!

Room Tip: Fallsview room is definitely worth it higher up rooms offer better views park at the casino for fr...
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Queenlex89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2013

This hotel was a great view for the falls and it was very close to all the major attractions. The staff was very receptive to our requests and the check in desk was wonderful making sure we were all set!

Room Tip: Ask for a Falls View Room!
See more room tips
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travelformechicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Niagara Falls hotels
0.8 mi away
Hilton Niagara Falls/Fallsview Hotel & Suites
0.9 mi away
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
1.1 mi away
Niagara Falls Marriott on the Falls
Show Prices
Show Prices
Show Prices
1.0 mi away
Niagara Falls Marriott Fallsview Hotel & Spa
1.0 mi away
Radisson Hotel & Suites Fallsview
0.9 mi away
Oakes Hotel Overlooking the Falls
Show Prices
Show Prices
Show Prices

Been to Sheraton on the Falls? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Price Range: $91 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Prestigia, HotelsforEveryone, Splitty, Travelocity, TravelUp, Booking.com, Expedia, Orbitz, Cancelon, Hotwire, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Sheraton on the Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing