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“Great Stay!” 5 of 5 bubbles
Review of Sheraton on the Falls

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Sheraton on the Falls
Ranked #7 of 129 Hotels in Niagara Falls
Certificate of Excellence
Oakville, Canada
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great Stay!”
5 of 5 bubbles Reviewed March 27, 2013

We spent the night at the Sheraton and had a great time. The 2 story suite we booked was lovely and well stocked. The bed was very comfy and the room was very clean. We found the staff to be exceptionally friendly and had good service. Check in was very quick and valet parking great! We will be going back in a few weeks.

Room Tip: use the valet parking, only a few dollars more than self parking.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trixie5587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,488 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,987)
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English first
New York, New York, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

My boyfriend & I stayed here while visiting Niagara Falls. The room was great - had an amazing view of the Falls, including a window that opened up so you could hear the falls, a fireplace, a fridge and a very comfortable bed. Location was great--within walking distance from everything. Only bad thing was the hotel was very busy with an awful elevator system. I ended up taking the stairs a lot because the elevators were a pain. Very slow & inconsistent. But---great choice!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NKnoxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

My fiance and I stayed at The Sheraton on The Falls in March 2013. From beginning to end everything was perfect. Our room over looked the falls. It was spacious and lacked for nothing. Best hotel in the falls. Perfect location, swimming pools, restaurants, starbucks..Loved it

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angel317a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed March 24, 2013 via mobile

My boyfriend and I stayed for a weekend getaway. The hotel is very busy and the elevators are slow and impracticle. The hote is situated in a good area, close to the falls. The room was a bit disappointing though.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank travelgirlllllll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonCNiagaraFalls, General Manager at Sheraton on the Falls, responded to this review, March 25, 2013
Dear TripAdvisor member - thanks for sharing your experience at the Sheraton regarding your stay during March/Spring break. This is busy time for with many families and our elevators 7 guest elevators get maximum usage... extra children, additional baggage etc. The hotel has different room types, both city view and Fallsview so I'm not sure which room you recieved but the Fallsview ones are the best to take advantage of our great location with unobstructed views of both the American and Horseshoe Falls. Look forward to welcoming you back to our hotel on your next visit to Niagara. thanks Don
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 23, 2013 via mobile

This is the best hotel in Niagara Falls canada..wow!!! Talk about location!!! Right at the bottom of Clifton Hill and fallsview!! I researched for hours for the perfect hotel. I wanted something with a fallsview and close to all the fun. Well this was it and I do not regret booking this hotel!!! Staff was all so friendly and attentive. I agree that the parking was crazy at first ( I was a bit confused) but for 20$ a night you can park in the garage next to the hotel
, 30$ and they park for you. It was so convenient for us. What an awesome fallsview room on the 22nd floor!!!! We didn't get a chance to use the Indoor pool but it looked lovely! This is a fairly priced hotel, well worth the money!! I'm so glad that I picked it here and this will be my new hotel of choice when my family or my husband and I come up for our weekend trips once a month. This hotel is the reason we will now be stayig overnight in Canada !!

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cassie921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
5 of 5 bubbles Reviewed March 22, 2013

Had an excellent, romantic night at the Sheraton on the Falls.

From the moment we arrived the customer service was excellent. Our room overlooked the Falls, we just sat and stared out the window for hours (drinking Starbucks - available in the room :)).

The hotel is in the middle of everything. Once parked we walked everyone.

Dinner at the Jamie Kennedy restaurant in the hotel overlooking the Falls was EX-QUI-SITE.
One of the most romantic dinners on the planet. The service was great and the local produce prepared and served with international flare was better than my wildest expectations.
If you go to the Falls and don't (for some crazy reason) stay at the Sheraton on the Falls - YOU HAVE TO eat at Jamie Kennedy's restaurant AND YOU HAVE TO HAVE DESSERT - totally worth the calories.

We've been to the Falls x 3 times to date. The Sheraton stay was our 4th trip, we are already thinking about our next trip to the Sheraton on the Falls.

Thanks, Lee and Mike

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeeMike2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellsboro, Pennsylvania
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 21, 2013

Once we got to our room, WOW! What a view. We paid the extra money and stayed on the 14th floor over looking the falls. The room had 2 queen beds and a fireplace too! We were traveling with 2 kids (8 & 9). We purchased one regular night and one night with the water park package. Everything was a promised and easy to get to. A little glitch with the elevators around noon on Saturday, but it was checkout time and the last day of Canadian Spring break(so many people!). Once they all left things were fine. Saturday night we had dinner at Jamie Kennedy's "Windows". FAB-U-LOUS! I cannot express adequately into words how delicious it was and the staff was delightful! Please do yourself a favor and dine there! The kids enjoyed their meals too. For the Water Park get there EARLY!! Be there as soon as it's open and then leave before lunch. It was less crowded that way. Also coming back in the evening(after 7) is great too. Water Park was clean, fun, and warm :) Over all we had a great time and will recommend the Sheraton to any who ask.

Room Tip: Stay on Floor 14-19....beautiful VIEW! 14th floor only had rooms on the falls side of the hotel. It...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 737FOAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton on the Falls

Property: Sheraton on the Falls
Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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