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“We enjoyed our stay!!” 4 of 5 bubbles
Review of Sheraton on the Falls

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Sheraton on the Falls
Ranked #7 of 129 Hotels in Niagara Falls
Certificate of Excellence
Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“We enjoyed our stay!!”
4 of 5 bubbles Reviewed October 1, 2012

It was a good hotel & the staff were friendly/helpful. Great location!! Do opt for the "falls view"! You have a great view of the falls & it is worth your money! Decoration looks a bit too outdated but i think that's Sheraton trademark. Overall, i enjoyed my short stay there.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tasharish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,483 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,985)
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  • Chinese (Simplified) first
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English first
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 1, 2012 via mobile

Really enjoyed our stay here. The hotel is big. The view from the room was stunning. The view is closer to the American falls.

The hotel is in the heart of all the action.

We stayed for one night and one night was plenty.

The contrast of the natural beauty of the falls with the adult dizzyland of the niagara city centre was at first amusing, then overwhelming.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TaniaK K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockhampton, Australia
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 30, 2012 via mobile

Stayed at this hotel for five days in September. Everything was perfect for our stay from the welcome at reception to the incredible view from our fabulous room. The room was of a more than adequate size, very well appointed, exceptionally clean and the bedding was just perfect for us. Nothing was too much trouble for the staff. Not long after we checked in we asked for the use of a kettle for the duration of our stay as we are tea drinkers rather than coffee drinkers, and one was delivered to our room within 10mins of our request. We have never asked for this before so didn't really have any expectations. (Since then we have asked for a kettle at other hotels on our trip and have been refused). All in all, this hotel has it all.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Aussie4701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portishead, United Kingdom
Level Contributor
183 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed September 29, 2012

We recently spent 3 nights here,after visiting Toronto. Weren't sure what to expect as have read mixed reviews. Needn't have worried as our stay was perfect. Nice warm welcome at check in,and not too long to wait for our room,as we arrived early on the Niagara Airbus,especially as the hotel was full the previous (Saturday) night. So well done to the maids. Were given room 3220 with an excellent view of the American Falls, and also had a sofa, armchair,and a fireplace!
We had no noise problems here,apart from the odd "Door Slammer",why do people do that?
Enjoyed good food at both the evening and breakfast buffets. Well done to Debbie ,a breakfast server who was so friendly and we enjoyed chatting with you.Was a lovely way to start the day,and we hardly needed to eat again until the evening. Never had a problem with the lifts as some have said. Great hotel in an excellent location, would certainly recommend.

Room Tip: Would definitely get an upgrade to a Fallsview room, most of the rooms at the rear look over a parki...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jane j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banwell, United Kingdom
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed September 29, 2012

We finshed off a tour of Eastern Canada at this hotel. Although our room did not have views of the falls,the restaurant made up for this with magnificent views of both the American and Canadian falls. The hotel is nearer to the smaller American falls, but this did not matter. We had dinner and breakfast and both meals were cooked beautifully with lots of choice and the waiting staff were all very polite and friendly. The room was a decent size as was the bathroom. We did not have any problems with the lift other than sometimes having to wait quite a while for them. Downstairs in the lobby there is a Starbucks and also a decent sized gift shop. This hotel fronts out on to the prominade, with lovely landscaped gardens and the falls, but behind it is where the tackier side of the town is which is much more commercialised. All in all this was a really good hotel to stay in to see the beautiful scenic Niagara Falls. Had there been free wifi in the rooms it would have been excellent, but this was only available in the reception area.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Merv49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kootenays, BC
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 26, 2012

We spent 4 sunny days in May at this hotel. When we arrived, I was expecting an incredible view from the room consistent with the photos on the hotel's website. Though this proved not to be the case, the view from our room was still very nice.

The location of the hotel was ideal and we were able to walk to all the sites we were interested in. We also found the hotel staff to be friendly and very accommodating.

We had an opportunity to enjoy both a dinner and breakfast buffet while at the hotel. Both had a wide array of food choices that were both fresh and colourful.

Room Tip: "Falls view" rooms on the front of the hotel have better views than "falls view"...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kootenay_Traveller58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajax, Canada
1 review
5 of 5 bubbles Reviewed September 26, 2012

Our recent stay at the Sheraton was fantastic! We found everything to be to our complete satisfaction, and we had an excellent stay at the hotel. Everything was perfect.

While at the hotel my wife had the opportunity to use the spa. She indicated that spa is beautiful and mentioned that the lady who looked after her, named Yoko, was perhaps the nicest and most professional person she has ever dealt with at a spa.

We visit Niagara 3-4 times a year, and we have stayed at this hotel several times (as well as some other hotels). We will be back to Niagara in about 2 months and it will definitely be at the Sheraton on the Falls!

Room Tip: Rooms facing the falls are fantastic.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Greg and Tricia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton on the Falls

Property: Sheraton on the Falls
Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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