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“Fabulous Wedding at Sheraton on the Falls, Niagara Falls Ontario Canada”

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Sheraton on the Falls
Ranked #7 of 129 Hotels in Niagara Falls
Certificate of Excellence
Guelph, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Fabulous Wedding at Sheraton on the Falls, Niagara Falls Ontario Canada”
Reviewed July 27, 2012

For anyone planning a wedding or a trip and want fabulous views, spectacular rooms, excellent food, courteous and help assistance form the hotel Staff /Management and very good value for dollar, we highly recommend the Sheraton on the Falls and Niagara Falls.
In July we celebrated our daughter’s wedding at the Sheraton on the Falls, with the wedding at the 7th floor outdoor Gazebo, the rehearsal party at Fallsview Restaurant and the reception at the 10th floor Rainbow Room at the Crown Plaza Hotel. Both hotels are conveniently located in the same complex as the Niagara Falls Casino.
The hotel is in great location; we parked our car and did not have to drive anywhere for the next four days. It was an easy walking distance to great sightseeing, Maid of the Mist, Niagara gorge and Clifton Hill the heart of the entertainment district... As a plus, for the wedding pictures we were able to use a beautiful park just across the street from the hotel. The park is maintained by the Niagara Parks commission and is very well laid out with great floral arrangements.
We upgraded to the Canadian Fallsview corner suite. This is well worth the extra cost, a large suite with 4 balconies facing two directions, giving panoramic view of the Canadian and American falls, as well as Clifton Hill, the heart of Niagara Falls entertainment district. With floor to ceiling windows the views were inspiring. As an added benefit, the size of the room greatly helped in the weddingl activities, with lots of room, everyone could get ready, without bumping into each other. Even the hairdresser said it really helped out with the space and excellent lighting.
For the wedding we booked the outdoor Gazebo, located on the 7th floor of the hotel, which is an ideal setting for the wedding ceremony. The backdrop was magnificent, with both the American and Canadian falls. Even with the hot weather there was a nice breeze that made it comfortable
The rehearsal party was at the Fallsview Restaurant (14th Floor) and the reception at the Rainbow Room (10th Floor). Both facilities have stunning views. Besides the views of Niagara, the food and service at both the Fallsview Restaurant and Rainbow Room were excellent. Many of our guests had high praise for both locations.
From the start we had only 8 weeks to plan and organize. With the help Michele T & Tim, both from Niagara Falls Hotels & Resorts, they provided valuable service and advice and really helped make the event a success. With their help we were able to co-ordinate the wedding at the Sheraton and the reception at the Crown Plaza, everything including the weather went off without a hitch, a job well done, the results far exceeded our expectations.
The cleaning staff, porters went out of their way to help us move all of our luggage and wedding gear in/out of the hotel.
We have travelled quite a bit and would rank this location and hotel with Lake Lucerne, Switzerland and Santorin, Greece, for grandeur, facilities and sites.

Room Tip: Take the upgrades to Fallsview rooms, plan to park your car and not have to drive until the time you...
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  • Stayed July 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
7 Thank bksiren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 26, 2012

Their kids love the waterpark, me and my husband had fun. Sheraton is the best place for family with children, people there are very friendly. I can't wait to go back, maybe next i will go back with my mother. No free wifi in the bedroom omg I need internet people.

Room Tip: Always use the falls view.
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  • Stayed July 2012, traveled with family
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Helpful?
1 Thank Jud R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foxboro, Massachusetts
1 review
Reviewed July 26, 2012

Stayed at the Sheraton on the Falls and was pleased at first with the location. Very close to the falls. When checking in, I noticed dust at the check in counter. I was in the hospitality industry for a few years and I was surprised because I remember dust being one thing corporate managers ALWAYS looked for.

Check in was smooth. Elevators are a little weird. Make sure you use the white ones if you go to a floor higher than 12.

First room had some sort of odd organic odor. Not quite moldy. But quite off. Turned on the air and it smelled like it was coming through the vent. Went down, asked for a new room. Not a hassle. Get back to new room, same odd odor but not as pervasive. We were tired of travelling and just wanted to relax a little, so we decided to just deal with it. Realized during our two night stay that the headboards were really dusty, as well as other fixtures. I know it's not rats, mold, or anything - but dust is so noticeable! Makes you wonder what other corners they are cutting if they don't have enough time to dust.

Stay was average. Concierge was kind. They charge you I think $10 for internet a day. We wanted to a do a wine tour in nearby niagara-on-the-lake - but the phone book didn't have the number for wine tours based outside of the nigara falls. Concierge was more than helpful in looking up the number and then calling it for us (we were going to use our cells and we would have incurred international fees). He didn't have his name tag on but he was great.

Also, when we checked out, a manager was standing there asking him how our stay was. I told him about the smell. He took us over to another desk, offered us lunch at the buffet at the fallsview restaurant (amazing view!) on him. We accepted. It's nice that they acknowledge that our stay wasn't perfect. They made it where we would try them again. Hopefully the next time no odd smells or dust!

  • Stayed July 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Nicole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granby, Connecticut
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 26, 2012

This hotel is in a great location. The price was reasonable. There is a nice view of the falls from the outdoor swimming pool area. We also watched the fireworks from there. One member in our party had a fear of heights so we stayed on the 2nd floor and our room still had a nice view of the American Falls. The rooms are spacious and clean. You do have to pay for parking. The location is central and there is plenty to do within walking distance. Maid of the Mist tour is directly across the street. I would recommend family and friends to stay at this hotel.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traveln_Family04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
330 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed July 26, 2012

I go to Niagara Falls several times a year and always get comped rooms at the Hilton by the new casino. I didnt get a comp room for this month so I thought I would try out somewhere else. I booked on priceline and got the Sheraton on the Falls for $120.00 a night tax in. It was a cityview room which was fine because it is peak season right now.

Location:

It is attached to the old Casino (short walk inside)
It is at the bottom of Clifton Hill which offers endless resturants and entertainment
We walked to the new casino and took a cab back for $6.00
Right close to the falls

The hotel:

We got a room on the 18th floor
The room was a typical Sheraton room. Nice bed, nice tv, and some space to relax.
Room has a bit of a musty smell to it but it may be because someone smoked in it
Other than the smell I have no complaints

I would stay at the Sheraton again because it was a nice change of location from the Hilton.

Room Tip: Parking is $19.00 a night. Pretty regular for hotels in Niagara.
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  • Stayed July 2012, traveled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Byron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 26, 2012

Fallsview rooms are the best. Even lower floors offer a wonderful view of both US and Canadian falls. There is a glass door that opens inward. There's a lock at the top of the door in case you have children and don't want them opening the door. Gas fireplace in the room as well. Wonderful place for couples or family stay, we've done both. Restaurant is very good. Buffet breakfast is wonderful.

Room Tip: Specify a fallsview room. It's worth the difference in price. Doesn't matter if it's a...
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  • Stayed June 2012, traveled as a couple
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Helpful?
1 Thank ALLISON M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 25, 2012

We just got back from staying at the Sheraton for 2 nights. This is always the hotel of our choice as its location, service, cleanliness and property are top notch. I believe The Sheraton values their loyal customers as they upgraded us from a traditional room to a partial falls view room. We have previously stayed here 3 times and have never had any issues. The room was very spacious and had a door which opened up to a nice view of Clifton Hill. The bathroom was our favourite as it came equipped with a flat screen TV. I highly recommend staying at the Sheraton as there are only a handful of decent hotels in Niagara.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton on the Falls

Property: Sheraton on the Falls
Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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