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“Horrid Place and Awful Service” 1 of 5 bubbles
Review of Niagara Lodge & Suites

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Niagara Lodge & Suites
Ranked #108 of 129 Hotels in Niagara Falls
Buffalo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrid Place and Awful Service”
1 of 5 bubbles Reviewed June 12, 2010

There is a SPIDER INFESTATION in the motel. Rats run along the patio (saw two of them). The rooms smell like beer and mold. From experience and other reviews, there is a huge MOLD PROBLEM! Dirty stagnant carpet and stained ceilings.

They refused to do wake-up calls. They actually forced us to check-out earlier! All service is RUDE and DRUNK Pakistanis! Worst experience with a motel.Ever.

  • Stayed June 2010, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank BenGuey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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400 reviews from our community

Traveler rating
    13
    36
    41
    47
    263
See reviews for
175
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15
5
Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    1.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed December 29, 2009

they make there living off of ripping off tourists. messy, overpriced, bugs, poor service, you name it

there are better options in niagara falls no matter what the location.
Also my stay the sketchy manager tried to tack on phantom charges hoping we wouldn't notice

STAY AWAY!!!!1

  • Stayed December 2009, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank luke33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Niagara Falls hotels

St Catharines
1 review
4 of 5 bubbles Reviewed August 29, 2009

I stayed at this hotel and found the staff to be quite helpful my wife enjoyed the indoor pool with our son..They recommended we try the food at mick and angelos the prices were gd and service is excellent.The next trip i take to the falls i know where to stay

  • Stayed August 2009, traveled with family
    • 3 of 5 bubbles
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    • 2 of 5 bubbles
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Helpful?
Thank fashion1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatineau
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 22, 2009

We were very surprise by this 2 stars hotel. The place and room were clean and the service very good. There is also a little restaurant within the hotel for cheap price. The location is also perfect. I would go again.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
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Helpful?
2 Thank Nuage522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montreal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 10, 2009

This is the WORST hotel I have ever stayed in. We left at 8h30AM on a tour, came back at 11h00PM to find out our room had not been cleaned. No clean towels, no shampoo for the next morning. Ended up going to front desk at 11h30PM to ask for towels and greeted by the hotel cleaning, her teenager daughter and friend who were all drunk. I was told by the cleaning lady that they tried to clean my room but they heard a noise and didn't go in. Argued with me that I was in my room the whole day! The next day, I spoke to the manager who is telling me that the staff can do whatever they want after hours on the grounds of the premise, including having a huge party in the room below ours. Manager was NO help at all. Just a terrible place to stay, STAY AWAY!

  • Stayed May 2009, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank MontrealJosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MISSISSAUGA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 15, 2009

It was quiet and welcoming stay in the hotel. the room was quiet big, comfortable beds and other furnitre.I liked the newely renovated washrooms with granite finish. it was easy to find being located on main buisness streeet and next to outdoor canada's one of the shopping centre. Bus shuttle was available for casino & falls

  • Stayed April 2009, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank MAGJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 2, 2009

The only two things any good is the TV and wireless internet. Other than that I have seen porta potties taken care of better. Was there for 3 nights and the room was NEVER cleaned. Outlet at the coffee pot did not work. Had to put it on the floor near a working outlet. Lights over coffee station missing and only open holes left behind. Door didn't even fit the jam. Got more dayight through the door jam than the window. I will be smacking the lights out of the person that told me it was a okay place.

  • Stayed May 2009, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Slc500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Niagara Lodge & Suites

Property: Niagara Lodge & Suites
Address: 7720 Lundy's Lane, Niagara Falls, Ontario L2H 1H1, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #108 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Niagara Lodge & Suites 2*
Number of rooms: 94
Official Description (provided by the hotel):
Niagara Falls hotel is located at Lundy's Lane Tourist District nearby Canada One Outlet Mall which features shopping. Niagara Lodge & Suites is just at short drive from the Niagara Falls Golf Club, Wines Route and Falls view Casino. The hotel is 2 miles from Skylon Tower, which features views of Niagara Falls.Niagara Lodge & Suites features finest guestrooms and suites with Color Cable TV, refrigerators, coffeemakers, private washrooms. Guests will also enjoy the free continental breakfast as well as free wireless high-speed internet access during their economical stay.Book Spacious Inter-connected rooms and Renovated Family Rooms with kitchenette for the comfortable get together of family. Jacuzzi suites featured with heart shaped tubs are available for romantic couples.Niagara Falls hotel provides an indoor heated pool and splashing outdoor pool with sundeck, a massive whirlpool for the relaxation of the guests. Lobby area offers a relaxing sitting room with paid access on our guest computer. Snacks and drinks from our bank of vending machines also located in our main lobby areaFree Parking for Cars & Motor Coaches is available on site. Guest can also enjoy Barbeque facilities to make their stay memorable.Shuttle stops right in front of the hotel to make your stay affordable.The hospitable staff at Niagara Lodge & Suites prides themselves in making your stay a most pleasurable one and experiencing comfort as being in your own home. Free Hot Buffet breakfast Scrambled eggs, Sausages,Hash browns, bagels, waffle, Juices, Fresh coffee, Different kind of serials etc. ... more   less 
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Also Known As:
Niagara Hotel Niagara Falls
Niagara Lodge And Suites
Rodeway Inn Niagara Falls

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