We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Family Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Skyline Hotel & Waterpark
Ranked #32 of 128 Hotels in Niagara Falls
Reviewed March 12, 2013

We went for march break for the Fallsview Waterpark. The hotel is great. Very family oriented. The staff is very helpful and polite. The waterpark is attached so no need to go outside.
We stayed in a courtyard room. If you want more privacy, do not get a room in the courtyard. They showed a kids movie in the courtyard and provided popcorn. We stayed for the march break and lots of kids but this hotel is great for families.
Really enjoyed our stay

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ebtb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skyline_GM, General Manager at Skyline Hotel & Waterpark, responded to this reviewResponded March 15, 2013

Ebtb,

Thank you for your TripAdvisor review of your stay at Skyline Inn at Falls Avenue Resorts. Your comments are very much appreciated.

We wanted to thank you for commenting on our friendly staff. At Falls Avenue Resorts our mandate is to make all guests feel at home away from home. All of our staff truly delight at the pleasure of providing our guest families and especially the children with a memorable and unforgettable experience.

We also appreciate you mentioning our attached Skywalk connecting Skyline Inn to our Fallsview Indoor Water Park and to Falls Avenue Resorts. Our Skywalk is climate controlled year round for our guest comfort and ease of access.

As you mentioned we are very family oriented. Our courtyard room is a very popular style room for social interactions however we do have four courtyards to choose from two of which are a better choice for those guests looking for a quiet, restful day.

Thank you for commenting on our Movie Night and popcorn. Movie Night at Skyline Inn is played nightly and is always a G rated family movie geared towards children. We hand out complimentary popcorn to those families attending the movies. Thank you again for mentioning this.

Again we appreciate your kind comments and look forward to welcoming you back to Skyline Inn soon.


Kind regards,


Anthony,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,538)
Traveler rating
Traveler type
Time of year
Language
  • More languages

729 - 735 of 1,538 reviews

Reviewed March 12, 2013

We stayed in the bunk bed room with our 2 teenagers and their 3 friends. We stayed 2 nights. The room was big enough for all of us and the staff was very hepful in answering all questions. The best feature was the skywalk leading to the Fallsview Waterpark, as we didn't have to even go outside to get to the park or some of the food courts. Great advantage for a winter trip. The Waterpark was really clean and the staff there really friendly. We will definitly return there next year and recommand it to anyone.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NPG23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skyline_GM, General Manager at Skyline Hotel & Waterpark, responded to this reviewResponded March 14, 2013

NPG23,

Thank you for your TripAdvisor Review of your stay at Skyline Inn at Falls Avenue Resorts.

We wanted to thank you for commenting on our friendly staff. All staff at Falls Avenue Resorts is trained to be knowledgeable about our area, attractions, and things to do. If they do not know they answer then they will probably find it for you. I am glad that this was an asset to you during your stay with us.

We also appreciate your comments regarding our Skywalk to Fallsview Indoor Water Park. Our Skywalk is climate controlled year round for our guest’s enjoyment. This is one of our most popular features for those guests who enjoy going to the water park in their bathing suites un encumbered by extra clothing, bags, or other belongings.

Thank you for commenting on the cleanliness of our Water Park. Our Fallsview Indoor Water Park staff is very diligent when it comes to keeping our waterpark safe and clean for our guest’s enjoyment. Our water park staff work hard to keep this up to spec and we appreciate that this was noticed.

We again appreciate your kind comments and look forward to welcoming you back in the future.


Kind regards,


Anthony,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2013

My family of 4 stayed at this hotel last week for our (Quebec) March break. I really feel the need to elaborate on our wonderful stay. The staff at this hotel made the difference. They made us feel like we were home away from home. They were professional, helpful and so hospitable. One in particular at the front desk that needs mentioning was Billie.
We came in on Sunday and when I saw the kids gathered up in the courtyard to watch a movie, I was blown away. A few minutes later, a man passed by with popcorn and distributed them to all of them. The smile on his face and his joyful manner even made me excited to see him every night. We were so happy to have found a hotel that catered so much to children.
Included in our package with Travelzoo was Miniputt, Adventure city, Waterpark for 2 days and the stay at the hotel. I couldn’t believe the fortune we had fallen upon. This deal is one that I hope I can find yearly so we can return with much more family members.
Not only was the hotel so accommodating with the wine opener, microwave, room change to be closer to the courtyard but it even offered $5 at Starbucks as a Green initiative. We couldn’t have asked for anything better.
I only have one recommendation and it is a little one. On the Wednesday of our stay, the hot water was cut from 11:00am to 6:00pm in our room. We were not advised in advance of this inconvenience. Someone came to our room at 10:50am to let us know that same day so my husband decided to jump in the shower before it was stopped but it was already done. This was our only trouble and as I stated earlier, it’s a small one compared to all the great service we had received.

Room Tip: courtyard rooms are in front of the children area. do not take this room if you have no kids.
See more room tips
  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MelissaH493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skyline_GM, General Manager at Skyline Hotel & Waterpark, responded to this reviewResponded March 14, 2013

MelissaH493,

Thank you for your TripAdvisor review of your stay at Skyline Inn at Falls Avenue Resorts.

We wanted to thank you for your kind comments regarding our friendly staff. All of our staff at Falls Avenue Resorts is committed to making sure our guests are happy and well cared for during their stay on our Resort. Billie was overjoyed to read that she made a difference in your time away and wanted me to pass along her appreciation for your kind comments towards her.

We are also glad to read that you enjoyed our movie night in courtyard two. Our G rated movie plays nightly for families and yes we do have complimentary popcorn available for the kids.

We also appreciate your comments regarding our $5 star bucks card. We offer this through our “Make a Green Choice” program. If you select no service for your second day in our hotel we will provide you with a $5 gift card to one of our Falls Avenue Resort Starbucks locations as a thank you for helping us stay green.

We wanted to apologize to you for the unfortunate situation with the hot water. I apologize for the hot water being shut off briefly however I feel you should know that our hot water was only off for a few minutes. We did have maintenance work scheduled however this was cancelled at the last minute to avoid interruption to the hot water supply for our guests.

We again appreciate your comments regarding your stay with us. We look forward to welcoming you back in the near future.

Kind regards,


Anthony,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

This is an average grade clean hotel. It's main advantage is the skywalk to the Fallsview Waterpark across the street, that allows to come and go at any time not worrying about winter dress if it's cold outside. Reception desk was quite popular and we had to wait in line for some time. Inside courtyard was a little bit noisy late at night despite the posted rule to keep quiet.

Room Tip: Good deal for an overnight stay with the kids a few steps from the waterpark.
See more room tips
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Valery G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skyline_GM, General Manager at Skyline Hotel & Waterpark, responded to this reviewResponded March 11, 2013

Valery G,

I want to take this opportunity to thank you for posting your TripAdvisor review of your stay at Skyline Inn at Falls Avenue Resorts.

We appreciate your comments regarding the cleanliness of your room. At Falls Avenue Resorts our mandate is to provide all customers with a clean, friendly, fun, and restful experience. We are glad we were able to do this for you.

Thank you for commenting on our climate controlled Skywalk connection to Fallsview Indoor Water Park. The Skywalk does allow our guests to travel between the Water Park and Skyline Inn during both winter and summer seasons without jackets or heavy clothing.

We want to apologize to you for experiencing a longer then usual line up at our front desk. Our procedures involve fully staffing our front lobby with customer service professionals both behind the desk and in the lobby area. We are sorry that we were not able to process you through our check in process in a timelier manner. We are always working on alleviating this issue year around as we certainly realize that after spending time traveling the last thing a family wants is to wait in line.

We also want to apologize for your experience with late night noise. Our quiet time policy begins at 11pm. We realize that this is late for some guests however enforcing an earlier quiet time is difficult in any public environment. Please know that our management team is constantly looking for easy innovative solutions to help us better control situations prior to 11pm.

We again thank you for your kind comments and look forward to welcoming you back to Skyline Inn soon.


Kind regards,


Anthony,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2013

Spent 2 nights here with in-laws, BIL, SIL, 2 pre-teen nephews, my husband and our two kids (4 and 2). The layout of the hotel is a little strange but the rooms were very clean with nice decor. There are 4 courtyards in this hotel and almost every room faces the courtyards (there are a few that do not). We had a corner room (1610) and found it perfect for little kids because the beds were tucked in the back corner of the room and furthest away from the door. Also borrowed a crib which was prepared and ready to go when we got there!
Movie nights for kids (with popcorn!) is a great touch! Being attached to the water park also a bonus! And steps to Perkins for breakfast (and coffee), thank goodness!
Not a fancy place but the staff were helpful and friendly and they seemed to be constantly keeping up with the up-keep and I would definitely go back with my family again!

Room Tip: Try to get rooms in the corners! Beds are situated further from the doors and the courtyards!
See more room tips
  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amz4701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skyline_GM, General Manager at Skyline Hotel & Waterpark, responded to this reviewResponded March 9, 2013

Amz4701,

Thank you for your kind TripAdvisor review of your stay at Skyline Inn at Falls Avenue Resorts. Your comments are very much appreciated.

We are always happy to read that we meet our guest’s expectations. We are happy that your family enjoyed a clean, friendly, and fun experience at Skyline Inn. As you said we do have four courtyards all of which have a tropical theme and are designed for rest and relaxation.

We are happy to read that your crib was setup and ready for you to use. This is our standard at Skyline Inn. All requests that we can accommodate are ready to go for those guests.

Thank you for commenting on our movie night at Skyline Inn courtyard two. We play a G rated movie nightly for families. Yes! We do pass around complimentary popcorn for the families to enjoy during the movie.

We appreciate your comments regarding our fantastic location. As you mentioned Perkins is available just under our carport as well as our climate controlled Skywalk to Fallsview Indoor Water Park and connecting to the rest of Falls Avenue Resorts. Further, we are also steps away from Casino Niagara, a five-minute walk to Clifton Hill, and a 15-minute walk to the Niagara Falls.

Thank you again for your kind comments. We look forward to welcoming you back to Skyline Inn soon.



Kind regards,


Anthony,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013

We stayed here overnight to celebrate my daughter's and niece's birthday at the waterpark. The room was clean and spacious and the customer service was great! It actually far exceeded my expectations.

Yes, the hotel was noisy and there were alot of kids running around, but that was the nature of the beast! It's attached the waterpark, so what else do you expect?

I would definitely return here for family weekend.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChrisCKP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

Pros:
- Room was very clean - very important to us
- Skywalk to waterpark is an amazing feature. You can walk in your swimsuit & shoes in the middle of winter.
- Enjoyed being able to sit with our friends in the courtyard while our young children slept.
- Feel the price was decent at $199 for Hotel and 4 waterpark passes for 2 days.
- Waterpark is amazing - but that's a different review.
- Would go back again at the right price.

Cons:
- Courtyard is also a con. Very noisy. Since this is a family hotel they should make the quiet time at 9 pm. Kids were running around yelling and making noise at 10 pm +. Our rooms seemed better soundproofed than others because it wasn't as bad as I am reading on other reviews.
- Would like to have had free parking or breakfast included.
- Did not enjoy Perkins at all. Very expensive, not fresh food.
- Checked out prices for other weekends and it can greatly differ. Don't think it's worth more than $199 per night with waterpark.

Overall - enjoyed it and would go back again. Really like the courtyard feature - just wish it wasn't as noisy.

Room Tip: We were in Courtyard 4 - would recommend. And if you have young children you may want to make sure...
See more room tips
  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JcamToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skyline_GM, General Manager at Skyline Hotel & Waterpark, responded to this reviewResponded March 9, 2013

JcamToronto,

Thank you for posting your TripAdvisor review of your stay at Skyline Inn at Falls Avenue Resorts.

We would like to thank you for your kind comments regarding your positive experience with us. Room cleanliness is something that is very important to us at Skyline Inn. We are happy to read that your room cleanliness was satisfactory for your visit.

Our courtyards and our Skywalk are our most popular features in the hotel. Our courtyards have been themed after a tropical environment and are designed for comfort and relaxation. Our Skywalk offers a climate-controlled path to the Water Park for all of our Fallsview Indoor Water Park guest’s convenience.

We want to thank you for your comments regarding the quiet time policy and I personally appreciate your recommendation to change the times of this policy. I certainly appreciate that younger children have a much earlier bed time then older children or parents. A 9pm quiet time is not really feasible in any hotel as it is difficult to enforce due to the fact that most persons are still awake especially with our Water Park closing at 9pm. Having said that I will certainly take your recommendation under advisement.

We again appreciate your comments and should you return to Skyline Inn in the future I ask that you contact me directly so that I can personally ensure you have a wonderful stay with us. Thank you again for the kind review your comments are very much appreciated.



Kind regards,


Anthony,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Niagara Falls hotels
0.1 mi away
Crowne Plaza Niagara Falls - Fallsview
0.1 mi away
Clifton Victoria Inn at the Falls
1.5 mi away
Great Wolf Lodge
Great Wolf Lodge
#4 of 128 in Niagara Falls
6,311 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Country Inn & Suites By Carlson, Niagara Falls, ON
0.3 mi away
Days Inn & Suites - Niagara Falls Centre St. By the Falls
0.4 mi away
Howard Johnson Hotel by the Falls Niagara Falls
Show Prices
Show Prices
Show Prices

Been to Skyline Hotel & Waterpark? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Skyline Hotel & Waterpark

Address: 4800 Bender Hill, Niagara Falls, Ontario L2G 3K1, Canada (Formerly Skyline Inn)
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#5 Casino Hotel in Niagara Falls
Price Range: $80 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Skyline Hotel & Waterpark 3*
Number of rooms: 206
Official Description (provided by the hotel):
A popular choice for both families and couples alike. The spacious and comfortable hotel features a superior location and outstanding amenities that suit every style of guest. Located on the 20 acre Falls Avenue Resort, the Skyline Hotel & Waterpark is one block to the Falls and at the front doors of Casino Niagara. Skyline Hotel has been recognized with a Travelers Choice Award as one of the top hotels in Canada for family travel, thanks in part due to generous family suites including bunk bed suites that can accommodate up to six guests, spacious room sizes and refrigerators in each room. Recent upgrades include the addition of free wireless internet to all public spaces and guestrooms. Skyline Hotel & Waterpark features free family friendly movie nights in the indoor courtyard, Perkins Family Restaurant on site, and is directly connected via indoor walkway to the Fallsview Indoor Waterpark (The Travelers' Choice Award winner for top Amusement Park & Waterpark in Canada) ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Splitty, Booking.com, Priceline, Expedia, HotelsforEveryone, Travelocity, Hotels.com, Cancelon, Hotwire, HotelQuickly, Evoline ltd, Cheap Tickets and TripOnline SA so you can book your Skyline Hotel & Waterpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Skyline Niagara Falls

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing