I agree with the other reviewers that the view from the room was breathtaking and simply cannot be beat. The room was nice, but not wonderful. Here are a couple of things of note:
1. There was a fridge, but no microwave.
2. The TV was just o.k. - not many channels.
3. The whirlpool was great, but there is clear glass between the tub area and the bedroom with no way to achieve privacy. We were traveling with our 14 year old son, so my wife's spa soaks were taken with her swimsuit on. Not terrible, but also not as enjoyable as it might have been. Also, when someone is trying to sleep, the noise from the adjoining bathroom (where echoes abound), was a bit much.
4. The sofa bed was useless. My 14 yr old son tried to use it the night we got there and it got jammed - wouldn't go in and wouldn't come out. It took 2 maintenance men about 20 minutes after midnight to get it back in. The mattress in it was total garbage and unusable. In other hotels we stayed in he was happy sleeping on the sofa beds closed up, but this one was too uncomfortable even for that. They sent up a rollaway that had a comfortable mattress but it had a headboard that made it hard to use. He was hanging off the end. Also, it made the room pretty cramped. (I was also a bit annoyed that they didn't offer to do something to make the situation better -- we had to ask. Usually at a luxury hotel they go out of there way to make things right. Not here.)
5. They nickel and dime you for absolutely everything here. Local calls (even 800 numbers) were $2 a piece. Internet access was $12.95 a day or $5/20 minutes in the cafe. Shuttle service was provided at $5 a room (this isn't too bad). Parking was $20/day.
6. Prices and quality in the cafe are pretty good and service was quite good.
7. This is a big hotel with something like 20+ floors. We were on the 11th floor and elevator waits could be quite long. Sometimes 5 minutes or more. If you have reservations someplace, you need to plan in time for the elevator waits. (Most places you wouldn't think about it, but here you definitely need to).
So, although the room and overall property was nice, the price is very steep. We paid $259/night for a falls view room plus all the aforementioned costs & exorbitant Canadian taxes of 16%.
Book well in advance. We were on the road planning our trip as we went. We delayed going to Niagara Falls a week because it would have cost us about $289 instead of $259/night. Had I reserved a week earlier I think I could have had it for even less.
- Official Description (provided by the hotel):
- The Niagara Falls Marriott on the Falls Hotel is the ideal place to stay for your next leisure getaway. The hotel serves as hub spot to all of Niagara, and its recent $15-million renovation and upgrade offers our Niagara Falls hotel guests a modern and trendy travel experience. For guests looking to experience the best that a Niagara Falls hotel has to offer, the Niagara Falls Marriott on the Falls hotel is situated in the heart of the Fallsview Boulevard district, minutes away from area attractions, world-class wineries, golf and casinos. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Expedia, Travelocity, Hotels.com and Jetsetter so you can book your Niagara Falls Marriott on the Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Gateway On The Falls Hotel Niagara Falls
- Sheraton Niagara Falls
- Niagara Falls Sheraton