We return to Niagara Falls only after the effects of the previous visit has sufficiently worn off. In this instance, it took two years. The place is in a constant state of flux. It's more Las Vegas than Atlantic City now, with some upscale dining and a reduced emphasis on tackiness at Clifton Hill.
And we usually stay at some of the lesser accommodation lights in the city. But on this occasion, I had 61,000 travel reward miles rotting away on my credit card, so I thought it would an inexpensive trip. So we booked a fireplace jacuzzi suite at the Sheraton.
I have to say, the room was just OK. The view was spectacular, however, on the 28th floor.
It was 120 degrees outside, so the fireplace was decoration. The layout is very odd, with the desk languishing in front of the window and the very uncomfortable couch perpendicular to the fireplace. The bedroom is a separate entity and the bathroom is colossal. Bigger than the bedroom.
I booked the Sheraton for two reasons: The views are top drawer. And the bedding Sheraton has adopted is the best in the biz.
Those things measured up. But if I were paying the $350 a night they charge for this room, my money would not be well-spent.
Some further irritants:
- I was dinged for $20 a day to park in their parking lot.
- They charge $4.50 for a bottle of water. Desani, no less.
- I waited 20 minutes to get a beer in the lounge. Total customers in the bar: Me. Total wait staff: 3. What were they doing? Not serving me.
- I asked for the concierge for a dinner recommendation. She recommended the hotel restaurant, which is what she's supposed to do, I suppose, but didn't seem to know any others.
- The pool was absolutely filthy. Inside and out. The change rooms were under construction and the shower, which is mandatory for everyone to use, was broken and cordoned off with caution tape.
There was hair all over the sides of the pool. I stepped in with my infant daughter to cool off, saw the film of oil on the surface and went and took a cool shower in my room instead.
- The hotel is showing its age.
- The elevators must be hand-operated, they are so slow.
- It's not family friendly, but their call-in child-sitting service is excellent.
I will say the staff is very friendly, the food in the snack bar is not as bad as you'd suspect ($39 for two eggs, toast and coffee for two people - thanks Niagara!).
It took me about two years to compile those reward miles. In another two, I might be ready to go back to the Falls. But we'll be trying our luck at the Niagara Fallsview Resort by using the reward miles there.
- Official Description (provided by the hotel):
- The Niagara Falls Marriott on the Falls Hotel is the ideal place to stay for your next leisure getaway. The hotel serves as hub spot to all of Niagara, and its recent $15-million renovation and upgrade offers our Niagara Falls hotel guests a modern and trendy travel experience. For guests looking to experience the best that a Niagara Falls hotel has to offer, the Niagara Falls Marriott on the Falls hotel is situated in the heart of the Fallsview Boulevard district, minutes away from area attractions, world-class wineries, golf and casinos. ... more less
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- Also Known As:
- Marriott Gateway On The Falls Hotel Niagara Falls
- Sheraton Niagara Falls
- Niagara Falls Sheraton