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“Great Hotel”

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Best Western Plus Cairn Croft Hotel
Ranked #8 of 128 Hotels in Niagara Falls
Certificate of Excellence
Reviewed January 6, 2014

We checked in at 3pm on December 31st and although there was quite the line up, check in was quick. I had booked a two queen room using Best Western Rewards points for this stay and surprisingly upon check in I was asked if we would like to be upgraded to an Executive King room at no extra charge. I agreed and the room we were given was amazing. We stayed in room 374.
After going for a swim and using the hot tub in the great pool atrium area we attended dinner at the on site restaurant, Macgilligans. The food was good and the service wonderful.
it was bitter cold outside so we decided against going to the new Years Eve celebrations and concert at Victoria Park and instead we spend the evening in MacGilligans pub and had a great time. The band was great, the service outstanding and prices very reasonable.
Back to the room after ringing in the New Year and found the bed to be very comfortable and room quiet even though several partiers in the surrounding rooms. The whirlpool in the bathroom was great and I have no complaints whatsoever about this facility. In fact, this is now going to be my hotel of choice for any future trips to the Falls.

  • Stayed: December 2013, traveled as a couple
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4  Thank Kacey62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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919 - 925 of 1,466 reviews

Reviewed January 4, 2014

We stayed there for a Hockey tournament with numerous other teams. It was perfect for a family of four. Restaurant menu was reasonably priced,& the food was good. However there are many other dining choices close by.

The rooms were clean but cold when you 1st arrive. The back door could use some upgrading to the weather stripping.

Our room was around the pool atrium. This meant that it was somewhat loud all day. Fortunately, my kids were part of that noise. For us the noise was a good trade off for the quick access to the play gym and pool. The noise did end promptly at 10 pm. If you want a quiet room during the day, stay in the tower. All and all this hotel met my expectations, and would stay there again.

Room Tip: Tower rooms are quieter during the day. If you have kids that need to nap, or have a hard time fall...
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  • Stayed: December 2013, traveled with family
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2  Thank Stephen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

The rooms were nice and neat. Mostly suits families with the playground like area, and there is an indoor pool that is nice. It is a little dated maybe needs a little renovation and it is a bit far from everything but there is a shuttle that stops in front every so often

  • Stayed: September 2013, traveled with friends
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1  Thank IOGWFH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

It is very clean and spacious room. Staff are very friendly and helpful. Restauraunt is nice and clean. Nice courtyard with pleasant decoration and play ground for young children, however most game machine are broken. Whirlpool is nice. Hours of pool also suit our need. Beds in the hotel room are very comfortable. Overall the quality of service and amenities of the hotel is pretty good, I like the service of the staff in the restauraunts, however the food choice is a bit limited for me. I wish more healthy food options. Breadfast is good. Price is reasonable. We definately stay in the hotel for breadfast, not the dinner though. Location of the hotel is very convenient to access the outlet mall and local restauraunts at reasonal price compared with Clifton Hill area. Definately good choice to stay here.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Haiyan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

If staying there make sure you stay on the No Frills side of the hotel the other side is very noisy due to the bar below. Kids running around overhead and the bar below, as you can imagine we had a great night sleep.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
2  Thank helsh2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

Very nice pool my 4 adult children and their spouses and our 6 grandchildren enjoyed the pool very much and said they would come back to use the facilities again. We did rent a hospitality room and found it perfect for eating and opening Christmas gifts and playing games. Everyone enjoyed their breakfast the next morning beautiful restaurant. Thanks for the good experience.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Mary Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013

Rather than stay at an overpriced hotel in Buffalo, NY, I went to the much more affordable confines of Niagara Falls, Ontario. A hotel comparable to the Cairn Croft on the other side of the border would have been about $100 more. And I doubt it would have been as comfortable. The hotel was reasonably convenient to the QEW, and a fairly straight shot to Buffalo. I had a clean, modern king room in the 'tower' section of the hotel, far away from the mad-capped pool area. The desk staff was personable and efficient. Parking was a breeze, even though there was more than a little snow on the ground. But they charged me $7 extra a night for parking, which seemed absurd seeing that everybody staying their had a car and were parking on site. Wouldn't it just be simpler to include parking in the room price? And speaking of the bill: while I booked this place based on the basic rate, I was surprised to see the taxes, fees and taxes on the fees added on. It was still cheaper than Buffalo.

Your 'isn't there, like, a waterfall around here' pal,

Davy

  • Stayed: November 2013, traveled solo
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1  Thank Davy_Gam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Cairn Croft Hotel

Address: 6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Niagara Falls
#9 Family Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
Price Range: $74 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Cairn Croft Hotel 3*
Number of rooms: 167
Official Description (provided by the hotel):
Niagara's most popular resort hotel, located just minutes from the Falls. This charming property features a beautiful indoor courtyard which will make you feel like you are in a tropical paradise. A welcoming indoor pool and two family hot tubs enhance this area. 167 Immaculate guest rooms, various whirlpool and fireplace rooms and suites available. Bourbon Street Bistro is poolside serving selected menu items and beverages. Enjoy the all new Doc Magilligans Restaurant & Irish Pub on site for breakfast, lunch or dinner. Featuring live entertainment four nights a week. McDonald's is on property and many other dining options close by. WEGO Falls shuttle available stops right out front of hotel. Discounted parking for only $10.00/night. Find us on Facebook to stay in the loop! ... more   less 
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Also Known As:
Best Western Niagara Falls
Niagara Falls Best Western

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