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Best Western Fallsview
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Reviews (2,466)
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Reviewed June 10, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded June 15, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 9, 2013

The staff was great but the hotel itself is badly in need of an upgrade. Old furnishings and thin walls. We heard everyone in the rooms around us as well as outside - kept us awake. Were surprised that there was no continental breakfast. Parking cost $10.00 a night but the Wifi was free and easy to connect to. Otherwise the room was fine, but strangely only had one Queen bed, not a king or two queens as we usually get at Best Westerns. Hotel was in a great location. Within walking distance of the falls, the casino and many other attractions and restaurants.

  • Stayed: June 2013, traveled as a couple
    • Value
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Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded June 11, 2013

Thank you for your comments regarding your stay. We’re always improving and reinvesting into our property in making sure we meet everyone’s expectations. We do so by listening to our guests to better understand their needs. We thank you for sharing your suggestions and we’ll use them to help us get better. We hope you’ll return to experience Niagara’s and Fallsview Boulevards greatest value hotel.

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Reviewed June 8, 2013

This was the second time we stayed at the Best Western at Niagara Falls, Canada. My wife, our dog Boomer, and I stayed there three nights. The location of the hotel is the best. You walk ten minutes and you are at the Falls. The employees there are very friendly. Kendra at the front desk was very nice! The hallway walls are carpeted to help lower the room noises. The rooms are very clean. The size of the rooms are large. The bed are so soft. The furniture looks new. The only bad thing about the rooms are no microwaves and refrigerators. The restaurant at the hotel is very good. There is a breakfast buffet in the morning. The food was great! I recommend the pizza and meatloaf. If you want something cheaper for breakfast, I recommend the Tim Horton's across the street. The breakfast sandwiches at Tim Horton's are very tasty. There is a restaurant a couple blocks over called My Cousin's Vinny. We love the food there at My Cousin's Vinny. You definitely should try the food at My Cousin's Vinny.

The hotel will watch your dog for you if you want to go to dinner or see Maid of the Mist. FYI : The hotel does charge $25 dollars a night for pets, parking is $10 dollars a night, and no room service. Overall, this hotel is great! We will definitely stay there again!

Room Tip: We like the rooms in back of the hotel. The first floor rooms have sliding doors that make it easy to unload the car. Just back the car up and unload. No steps to climb with suitcases.
  • Stayed: May 2013, traveled with family
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1  Thank Greg G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded June 15, 2013

Thank you so much for your outstanding feedback. I’m thrilled to hear that you greatly enjoyed your stay. I’ve shared your kind thoughts with Kendra’s manager in making sure that she’s appreciated and acknowledged. We take great pride in offering outstanding value right in the heart of the Fallsview Entertainment District, one block to the Falls and within a short walk to all of Niagara’s world class attractions, restaurants and shopping. We look forward to your return and can't wait to welcome you back in the very near future.

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Reviewed June 8, 2013

You will not be disappointed when you stay here, I come to Niagara Falls every second weekend in the summers and this hotel is the only one I stay in. It's pet friendly we usually take our dog Maggie with us, two pools one outdoor and one indoor, I myself prefer the indoor but both are heated and very clean! Very big rooms with lots of space, the staff here are extremely friendly! The best hotel staff I've ever seen! You have easy access to a convenience store attached to the hotel. Only a 15 minute walk to Clifton hill and the casino is right across the street, there's something nearby for everyone to enjoy! There's a balcony so you can sit there and enjoy the view an watch the fireworks and the resteraunt is very good. over all its just an amazing hotel. I highly recommend it, I'm looking forward to going this summer !:)

  • Stayed: July 2012
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1  Thank niagaragirl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded June 10, 2013

We can’t thank you enough for your loyalty. We’re happy to know that we’ve earned it! Thank you for your outstanding comments related to all of your previous stays and we look forward to seeing you again this summer.

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Reviewed June 4, 2013

At first I wasn't too sure as we pulled up as it is a 6 story hotel. The walls are carpeted which seemed odd until we discovered that it means you cannot hear any other room noises inside your room! Which is great, it is very quiet and the beds are super comfortable! We were runnning in the Niagara womens half marathon the next day so a good night's sleep was very important. The room layout was spacious with a sink and mirror both inside the bathroom and also outside so you can get ready even if the bathroom is occupied. A cute balcony so you can sit outside to watch the fireworks if you want. Lots of parking and the hotel was very clean and tidy. I would come back!

  • Stayed: June 2013, traveled with friends
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2  Thank PrettyLady21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded June 10, 2013

We hope you had great success in the ladies half marathon and we’re happy to hear that your stay with us provided you a great nights rest prior to the big event. We hope you find the time to return in the near future so that you can enjoy everything Niagara has to offer.

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