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“Back Again , This Time with My Dog”

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Best Western Fallsview
Ranked #46 of 128 Hotels in Niagara Falls
Reviewed April 11, 2013

Another Great Stay. Last time we stayed here we found out about the Pet Friendly Serviice and stay they have here

So we decided to Bring our Black Lab with us, as finding a sitter or doggy daycare can add to the Expense and Really Great Choice we made.

They have a kennel incase Your pet doesnt like to be alone, he left him there for an hour then picked him up and went back to the room. We ended up leaving him in the room for most of the night and he was fine.

This stay made our life alittle easier and we will be stayin here again with our dog.

  • Stayed: March 2013, traveled as a couple
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Thank mybooksports
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded April 22, 2013

It was great to welcome you back to the hotel with your black lab. We’re happy to hear that you found our services to be to your liking and that you’re lab enjoyed their stay as much as you did. We look forward to welcoming you all back to the hotel in the near future!

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1,899 - 1,905 of 2,367 reviews

Reviewed April 10, 2013

We pulled off the highway in a big storm having stayed here before. The location is top notch with quick access to casino opposite, but the fallsview name is a misnomer. No good views but a very cost effective alternative to the hugely expensive places overlooking the falls. Ten minutes walk down the hill to the falls.
Rooms are huge and adequate, well soundproofed and comfortable bathroom arrangement. Great family value.

Room Tip: Ground floor rooms at back allow easy access for luggage.
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  • Stayed: February 2013, traveled as a couple
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1  Thank GreatLakesroadster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded April 15, 2013

We’re so happy that you’ve chosen us again. Thank you for staying and sharing your experience at the Best Western Fallsview. Our oversized clean guest rooms and centralized location provide an outstanding value for families looking for affordable accommodations in the centre of everything to do in Niagara. We’re looking forward to your return and welcoming you back to the hotel in the near future.

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Reviewed April 5, 2013

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank BetsyB591
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded April 15, 2013

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Reviewed April 1, 2013

It was more than obvious that the room had not been cleaned thoroughly...not only were there empty drinking boxes under the bed but also a broken kid's toy and lots of dust! This was found in the morning as we were packing up to leave.
We had 3 beds in our room...2 were ok but one was as hard as a piece of plywood (no exaggeration).
I ran water through the coffee maker and all this crud came pouring through...so I ran it a second time and just as much brown flakes came pouring through. Tim Hortons never tasted so good after that!
The positives were the pool was clean...and a couple of the staff members were extremely pleasant and professional...The room was big.
I took 2 teenage family members to the Falls for their first visit there...the location of this Best Western was great!
I know this is off season for Niagara falls...however there is no excuse for uncleanliness and things under the bed only indicate that the room was haphazardly cleaned prior to our visit.

Room Tip: Ask to see the room prior to checking in...check the beds for comfort and check the room for cleanli...
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  • Stayed: March 2013, traveled with family
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3  Thank dianejunew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded April 15, 2013

I’m disappointed to hear of your concerns. I assure you that this isn’t to the standards set by our hotel and would like to inform you that we’re fully investigating to resolve any issues regarding your incident.
I’m hoping that in the future you’ll give us a second chance to exceed your expectations and provide you the type of stay that the Best Western Fallsview has become known to provide.

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Reviewed March 31, 2013

The room was nice, bathtub clean, one sink outside bathroom so that one could still do personal care while someone is in the bathroom . They take dogs which is a plus for us as we pretty much always take our dog on road trips with us. We were in room 167 on the ground floor which was convenient to unload the luggage and take the dog out for her business trips. You do pay extra for the dog and for parking however it is close to everything. There is a Tim Horton's within walking distance which is where we usually grab a coffee and a bite for breakfast. There was no fridge, or microwave but there was a coffee maker. It wasn't fancy however it was clean, comfortable and presentable. We have stayed here before and it seems to have improved.

Room Tip: Room 167 so you can park outside the sliding glass door.
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  • Stayed: March 2013, traveled as a couple
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Thank Flash2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded April 2, 2013

We’re always improving and we’re thrilled that you’ve noticed! We continue to be the greatest value hotel on Fallsview Boulevard and believe our constant improvements to our product offering will always be appreciated. We’re happy to hear that you’ve stayed with us before and we look forward to your return in the near future.

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Reviewed March 28, 2013

We booked a double room and actually got a room with 2 queen beds. The beds were soooo comfy you didn't want to get out of it in the morning. The room was HUGE, can't every remember staying in a hotel with a room this big. It's is in a great location, right across the street from Fallsview Casino, where we were attending a show that evening. Lots of restaurants within walking distance, and just a short jaunt to the falls. The staff was very friendly both at checkin and checkout. Would definitely return and would recommend this hotel to anyone going to Niagara Falls.

Room Tip: Our room was facing the city, if we return we will ask for a room facing the falls.
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  • Stayed: March 2013, traveled as a couple
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Thank Maggiet1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded April 2, 2013

We’re thrilled to hear that you enjoyed Niagara Falls largest deluxe guest rooms! We regularly receive compliments on our beds and are happy to hear that you had a fantastic sleep. Our team of hospitality professionals are our greatest assets and we thank you for recognizing them as such. We’ll be sure to pass on your kind words to all of our Guest Service Agents.

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Reviewed March 20, 2013

Stayed in the hotel two nights. Location was great near everything, hotel was clean room was great. Easy to get in and out with the dog. Front desk friendly.gift shop real nice.
Would stay there anytime,and probably well this summer.

Room Tip: I took the room with three double beds was great kids had there own bed and the third bed is in a jo...
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  • Stayed: March 2013, traveled with family
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Thank Francis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWFallsview, General Manager at Best Western Fallsview, responded to this reviewResponded April 2, 2013

It’s great to hear of your fantastic experience. We look forward to your summer return and we look forward to welcoming you and your VIP (very important pet) back soon.

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Additional Information about Best Western Fallsview

Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada (Formerly BEST WESTERN Fallsview)
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 128 Hotels in Niagara Falls
Price Range: $47 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Fallsview 3*
Number of rooms: 243
Official Description (provided by the hotel):
Located in the heart of the Fallsview Entertainment District, a 5 minute stroll to Queen Victoria Park, one block to the Falls and its attractions, the Best Western Fallsview, Niagaras only truly pet friendly hotel offers you proximity with value for your entire family. The full service, 248 room, 100% non-smoking hotel is 5 blocks to Clifton Hill attractions, 2 km to Marineland and across from the Imax Theatre, Skylon Tower and the Fallsview Casino. ... more   less 
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Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western

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