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“Pet-friendly, good location - but not the greatest accomodations”

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BEST WESTERN Fallsview
Ranked #49 of 129 Hotels in Niagara Falls
Halifax, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Pet-friendly, good location - but not the greatest accomodations”
2 of 5 bubbles Reviewed July 26, 2011

Stayed here for a weekend in mid July, picked this hotel because it was pet friendly and the location is great, or else we would've definately stayed elsewhere. I have stayed here several times in the past.

The rooms are old motel style rooms, decor seems to be from 20-30 years ago. This was my first time staying in the second building, the one without the carpeted walls. The shower was much bigger/better than the rooms I usually got in the main building. That was about the only difference I noticed. The beds are not too comfortable, pools were ok. The room was pretty clean, and there are no refrigerators in any rooms.

For the price you pay for this property, you could get a bit better stay elsewhere. If you have pets this is pretty decent and convenient though. There is a 24 hour convenience store attached to the hotel which is quite pricey, and I cant comment on the restaurant as I've never tried it.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kramer80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,924 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (345)
Date | Rating
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English first
Philadelphia, PA
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed July 22, 2011

We stayed in a 2 queen deluxe room and the room was huge. Very spacious and comfortable for our family of 4 plus it had a nice little balcony, even though there is no "view". The front desk staff was polite and helpful. Overall the hotel was clean and while nothing special, well worth the price. The mattresses were firmer than we prefer and instead of individual toiletries, there was a shampoo/shower gel dispenser in the shower (no conditioner if this is important to you). This hotel is pretty centrally located. It's an easy walk down to the falls and a slightly longer walk to the Clifton Hill attractions. The only downside to our stay here was the restaurant. We had a late dinner here our first night and the food was really bland and tasteless and our server was completely clueless. An added plus, however, was the Tim Horton's directly across the street. Perfect for a quick and delicious breakfast each day!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cesejs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed July 14, 2011

We travel very frequently to The Falls, ie; at least 3 or 4 times a year and have stayed in lots of hotels of different brands and star ratings. We had noticed this Best Western our our last trip in April and thought it would be fun, kinda retro, and nice in the summer as it has balconies. We booked a standard queen room for $80.00 which we thought was very reasonable being July. We upgraded to a king with a whirlpool upon arrival for an extra $40. Still at $120 seemed like a good deal. Well immediately we realized we had made a mistake. The new lobby is beautiful and the indoor pool looked nice although we didn't use it. Upon entering our building we immediately noted that although it was a non-smoking hotel the smell of stale tobacco lingered. Then we noticed why. The walls were carpeted circa 1970. Gross! How do you clean that??? Upon entering our room there was a strong odor of pet urine...then we heard a dog bark! WHAT?? We had overlooked that this hotel is "pet friendly" Who takes their animals to Niagara Falls?? The room was large..will give it that. Stepped out onto our balcony which was large but half closed off by a brick wall, obstructed view by a wide railing and tacky Christmas Decorations,( yes still up in July) and again the strong smell of pet PEE! I had a glass of wine and assurred myself it wasn't that bad and we wouldn't be in the room that much anyway. I'll have a whirlpool and relax. The whirlpool was surrounded by more tacky carpet and both handles had been re-attached by electrical tape. Impressive! The elevator was extremely slow...but 5 flights seemed so daunting after a day of excursions. We returned to our room to find our key cards no longer worked, take out in hand and a show in less than an hour. Our neighbours, (with the dog) kindly called front desk for us. No one showed. After 10 minutes I made my way back down to the lobby to find three young male employees socializing. The look on my face gave my identity away and they immediately produced new cards and followed me back up to the room to ensure they worked. After scarfing down dinner and rushing to our show I was glad to see an excellent performance at the Avalon Theatre. The only good thing I can say about this hotel is the bed was comfortable and the linens clean. Or was it that I was too exhausted to think differently. Upon checking out and realizing the grand total when all was said and done, (parking not included) was $160 we decided next time we will definitely spend that kind of money on some of our other favourite hotels. Screw retro!

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank CHOATH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 12, 2011

Judging by the decor, the hotel is 30 years old or so; has not been updated much. The rooms are huge (we had one with a queen-sized bed). The balconies are spacious. It is walking distance to all the major attractions. The linen and bathrooms are clean. The room was very quiet except for the air conditioner, which was effective but a bit noisy. There was a large hot tub right next to the bed. The service is OK. There are complimentary coffee and Internet in the room (if you bring your own computer). The beds are sturdy and large; the pillows are comfortable.The walls in the lobbies are very funny - they are carpeted. They charge you 10 dollars per day for parking (+a 3-dollar sales tax). Overall, it is an OK hotel.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nemo050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 9, 2011

It's reasonable and very close to the falls.
It's just a simple hotel but so clean, large, and confy.
there are some restaurants and coffee shops so it's easy to go everywhere.

Room Tip: quiet hotel
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ach0ch0-!3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morehead, Kentucky
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 7, 2011

My husband and I stayed July 3rd through the 5th and although the hotel was older the room was adequate for the stay. Location was close to everything but the name is kind of misleading as to the view one might expect to get. I booked a package deal which included breakfast every morning and one dinner which was nice considering the price per person exceeds $20.00. Another not so happy moment was the $10+tax parking...really??

Be prepared, everything in Canada is expensive 13% tax on everything and the dining experience will leave you wanting something else. With the NO TRANS FAT Law and the fact that restaurants don't cook with butter, salt so don't expect food to taste the same if you're from the States.

Good luck you've been warned!!!!

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Travelchick351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 6, 2011

Very accomodating staff. Wonderful location. You can walk to Maid of the Mist, area restaurants and the casino.

Room Tip: Although the hotel is called Fallsview, you cannot see the Falls from it. You can walk to the Falls...
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MilwaukeePeter54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Fallsview

Property: BEST WESTERN Fallsview
Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Fallsview 3*
Number of rooms: 243
Official Description (provided by the hotel):
Located in the heart of the Fallsview Entertainment District, a 5 minute stroll to Queen Victoria Park, one block to the Falls and its attractions, the Best Western Fallsview, Niagaras only truly pet friendly hotel offers you proximity with value for your entire family. The full service, 248 room, 100% non-smoking hotel is 5 blocks to Clifton Hill attractions, 2 km to Marineland and across from the Imax Theatre, Skylon Tower and the Fallsview Casino. ... more   less 
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Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western

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