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“A fine dining experience - recommended”

Rainbow Room by Massimo Capra
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Ranked #37 of 557 Restaurants in Niagara Falls
Certificate of Excellence
Price range: $7 - $34
Cuisines: Canadian, Italian, Steakhouse, Seafood
More restaurant details
Restaurant details
Good for: Local cuisine, Scenic view, Families with children, Business meetings, Special occasions, Romantic, Large groups
Dining options: Lunch, Breakfast, Dinner, Late Night, Buffet, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Falls Avenue
Description: The Rainbow Room by Massimo Capra (located at the Crowne Plaza Hotel Niagara Falls - Fallsview), features an unparalleled view of the majestic Falls and a rich history steeped with elegance and excellence extending more than 80 years. Offering an exquisite contemporary Italian menu, the Rainbow Room blends the playful spirit of Chef Massimo Capra and the on-going commitment to fine dining that has seen it play host to hollywood stars and International Royalty. To enhance the experience above the Falls, the Rainbow Room offers one of Niagara's best wine lists. Join us for Niagara Culinary Experiences-a series of showcase events featuring Chef Massimo Capra, special 5-course dinners with wine pairings from renowned wineries. New events just announced for 2017. Visit our site for more information.
Colchester UK
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“A fine dining experience - recommended”
Reviewed October 9, 2013

We booked a table in the Rainbow Room for my birthday, at the end of a trip which had included stays in the Crowne Plaza hotel at either end of a week touring round New England to see the amazing Fall colours. Not having been at all impressed by the hotel and its (back) rooms, we were slightly worried that the restaurant might not be too good either, but this was not the case - it was excellent.
The menu is imaginative and creative, the food beautifully presented and delicious. The staff were professional and friendly, there was very little waiting time between ordering and being served and local wines were recommended. As it was my birthday, we were offered a glass of champagne on arrival and the cost of my dessert (a blood orange crème brulee, fab!) was waived.
The restaurant is located on the 10th floor of the hotel with great views of the Falls. We found the prices comparable with Michelin-starred restaurants here in the UK - this was a fine dining experience with top quality food and service.
Thank you to the chefs and the restaurant staff for giving me a wonderful birthday dinner.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kathryn610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapraRainbowRoom, Supervisor at Rainbow Room by Massimo Capra, responded to this review, November 17, 2013
Thank you for sharing your birthday evening with us! We are pleased to hear how much you enjoyed yourself and truly hope when you are visiting North America again, you come pay us a visit. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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583 reviews from our community

Visitor rating
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    28
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Whistler, British Columbia, Canada
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Restaurant in need of a Makeover”
Reviewed September 29, 2013

The restaurant read well on the internet and was portrayed as a great fine dining venue with a scenic view. We proceeded to book our reservation. What a Terrible Mistake this was!

We arrived 5 minutes prior to our scheduled reservation and were greeted by a friendly host who informed us that our table was being prepared, we were then left at a bar table to fend for ourselves for 20 minutes. Not once in this time were we greeted by any staff nor were we offered drinks, water or a look at the menu.

Sitting waiting it became apparent that the establishment was merely a dimly lit, aged dining area which read more like an outdated conference room / hotel buffet.

When we were finally seated, we were given waters and again not offered any drinks. After another long wait we ordered a bottle of wine (again we were not asked we had to ask to order) and appetizers.

Our bread for the table turned up with the appetizer, so we delayed ordering our main to give us some time.

Not once during our meal was our wine bottle lifted for us, we filled our own glasses when they became empty.

The food at this restaurant was great, one of the best steaks I have eaten, the service and general atmosphere was not impressive at all..

All in all it was a complete rip-off for what we got, Over Priced and dull.

It seems rather contradictory that Massimo Capra worked on Restaurant Makeover... Maybe he should take a look at this establishment.

Save your $$$ go somewhere else! Terrible Experience.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ReeceBurtonTabor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapraRainbowRoom, Supervisor at Rainbow Room by Massimo Capra, responded to this review, November 17, 2013
We appreciate your feedback and will be sure to discuss with our management team. It's comments like yours that help us improve. I do apologize your experience was not a positive one, and I do hope you come see us again one day so we can make it up to you. Thanks again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
149 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Great food with amazing views”
Reviewed September 23, 2013

From the 10th floor you can drink and dine in style, with unique views of the falls. A good selection of locally sourced food with a large array of wines from near and far

Visited September 2013
Helpful?
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapraRainbowRoom, Supervisor at Rainbow Room by Massimo Capra, responded to this review, November 2, 2013
We are pleased to hear you enjoyed the view and the wine list! Thank you for sharing your experience and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great Experience!”
Reviewed September 17, 2013

The Rainbow Room was recommended by a friend so we decided to try it. We were dressed pretty casually, but there was no problem. The restaurant was elegantly appointed, with a very attentive waiter. We had a beautiful view of the American Falls. The waiter suggested a selection that was not on the menu: the chef was experimenting with sea bass. I decided to try it, and I'm glad I did! It was one of the best meals I've ever had.My husband has a linguine dish that was also delicious. We were also served warm rosemary foccacia bread with a roasted red pepper hummus. He also brought us a complimentary sample of another appetizer. It was a great experience, and I highly recommend it!

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank buttercreamfrosting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapraRainbowRoom, Supervisor at Rainbow Room by Massimo Capra, responded to this review, November 2, 2013
We are very happy to hear of the great experience you had at The Rainbow Room, and we thank you for sharing with TripAdvisor. Please come see us again, we will be sure to have more rosemary foccacia bread for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Elegant venue and high prices do not insure good food”
Reviewed September 14, 2013

I was impressed by the decor and the view of Niagara Falls. I was also impressed by the world famous chef whom I did not see but I assume was in the kitchen. The menu prices were daunting but we both ordered the pasta. At $35 each, I would think they would give us at least a salad and some garlic bread. No such luck. Although the pasta was good, I feel my money would have been better spent at a less extravagant retaurant.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank singerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapraRainbowRoom, Supervisor at Rainbow Room by Massimo Capra, responded to this review, November 2, 2013
Thank you for sharing your experience with us! I do apologize that you did not have as good of an experience as any of us would hope. Massimo may not have been here that evening, as he does have numerous other restaruants as well. We hope you come visit us again and give us the chance to show how great we can be! Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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