We were greeted by a very loud and unfriendly server who asked if we were using a coupon (we were), and loudly explained what the limitations and term were, to us as well as to every diner within a 20 foot radius. When we waited several minute for her to return to take our order, she informed us that she was ready to bring us drinks only and we would have to wait to submit our entire order (w/ our 3 hungry children). The kids' meals were brought our promptly, but my husbands and mine took another 20 minutes w/no apologies or stopping by to explain the delay. No one came by to ask if everything was ok and 3 snarky hostesses hung out at the front station and didn't even make eye contact when we left. I emailed the management our concerns but got no response. This is supposedly very high-end dining (read $35 and above per entree), and the food was mediocre at best. Skip it and try the Milestones at Marriot Gateway instead. At the very least they give you a cocktail and wine list and actually come back to take your order.
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