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Reviewed November 13, 2018

This hotel is pretty basic and in need of updating. The rooms were clean and kept us warm since it was below freezing at night when we stayed. There is no breakfast, so you will need to find a place to eat breakfast. You do get free internet and free parking. It was a little noisy and I could hear a lot of traffic from the street at night. Close enough to the Falls. We had a rental car so there was no problem. The price was pretty good, but I would probably stay at a different place next time.

Date of stay: November 2018
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Miss_Ivy_92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna M, General Manager at Crystal Inn on the Parkway, responded to this reviewResponded December 4, 2018

Thank you for taking time to review our motel.....we are in one of the most quietest areas with the least traffic.......Being a MOTEL....we do not service breakfast however 1 block away is a great diner that serves breakfast with prices starting at 5.75.....
Our motel is currently under new management and looking forward to many upgrades coming this spring.

We hope you find other suitable accommodations on your next visit to Niagara.


Donna Mancuso
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2018 via mobile

We stayed here for 2 nights as a quick visit to see the falls. Rooms are pretty basic and could probably do with some modernising but they are very conveniently positioned to be able to walk to the falls. We arrived very late at night and they were very accommodating. Also we misplaced one of the room keys and they were very understanding. I think with a little overhaul of the rooms this place could be a gem.

Date of stay: June 2018
Trip type: Traveled with family
Thank michelleh413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2018

This is the kind of motel I remember from road trips with my family: a budget motel that was a bit old fashioned and very nostalgic. The great thing about it was that the room I had was completely refreshed, new paint, carpet, bed etc. Everything worked and was clean and best of all quiet. (including the air conditioning unit). Stayed two nights and had great sleeps. The staff was pleasant, helpful and friendly. Highly recommended.

Date of stay: June 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2018 via mobile

We stayed here over the long weekend and we had a good experience! Clearly dated but quite neat and clean nonetheless. We had a minor issue with the bedding in the room upon arrival but as soon as we brought it to the attention of the staff the owner herself immediately came to rectify it and was very, very kind. Unfortunately, if internet is something you require I might reconsider staying here as the wifi did not work at all throughout the entirety of our stay. We did bring it to the attention of the staff and they did what they could to try and fix it but it just didn’t work out. Apparently it works better on the opposite side of the inn as there are two different routers, but I’m not sure how true that is.

It’s in a great location! A bit too far to walk to the falls/Clifton Hill unless you’re more ambitious than we are, but there is a WEGO stop just feet away that you can take advantage of! There’s also a little tourist area right next door (souvenir shop, food court, etc.), an iHOP on the other side, and the White Water Walk is just a moment away as well. The parking at the inn is also free, which was a huge plus for us!

I feel as though the room was a bit more expensive than usual, which is understandable given that it’s the long weekend, but for what we paid we cannot complain - since it’s normally cheaper it’d be an even better deal! We would likely consider staying here once again if we were to go back to Niagara. If you’re looking for modern, 5-star quality I wouldn’t suggest it, but if you’re just looking for a clean, quiet place to rest your head after a day of exploring you can’t go wrong.

Date of stay: May 2018
Trip type: Traveled as a couple
1  Thank caitbou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2018

So it's like 4-5 km from the falls. Unless you have a car, it can be a difficult sometimes. Of course you can use WEGO which stops just at front of the hotel, but then WEGO was working only till 5 PM when I went (winter season) so I had to take a long walk at night while returning. You can buy the WEGO pass, but if you buy wonder pass from falls it includes WEGO and it's cheaper. Rooms and all was fine. But if you are going to use public transport, better book some place in Lundy's Lane area. WEGO goes there till 10 PM.

Date of stay: March 2018
Trip type: Traveled solo
Thank U7882PKandreass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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