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“Good service” 4 of 5 bubbles
Review of Shoeless Joe's - Niagara Fallsview Casino

Shoeless Joe's - Niagara Fallsview Casino
Ranked #206 of 549 Restaurants in Niagara Falls
Cuisines: American, Bar, Canadian
More restaurant details
Restaurant details
Good for: Families with children, Kids, Local cuisine, Large groups
Dining options: Late Night, Dinner, Lunch, Drinks, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Good service”
4 of 5 bubbles Reviewed April 1, 2014 via mobile

Ordered food and once delivered to the table the bar tender realised they missed part of my meal. She kept what was sent on table an then told
Me she would right the order and added some food to the table at no charge to just make it right. Had another group of friends upstairs that had a order that was a little over cooked, not a problem at all and they offered to replace or substitute the order without hesitation. Happy to see there is some resemblance of customer service still alive in Niagara Falls!
Decent food, prompt service and televisions to watch sporting events, just no sound.

Helpful?
Thank HarleyToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 reviews from our community

Visitor rating
    127
    169
    117
    76
    92
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Level Contributor
153 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Nice atmosphere, food and service just ok”
3 of 5 bubbles Reviewed March 30, 2014 via mobile

Had dinner with my family here. When we went in, there was no hostess waiting to greet us. Someone came after a few minutes to seat us. Service was slow considering it was not very crowded. I had the pepperoni flatbread. It was just ok. Kids chicken fingers were very good. Wings and pulled pork were average. Felt it was overpriced for what we got.

Helpful?
Thank jenba97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabernacle, New Jersey
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Worst place in all Niagra”
1 of 5 bubbles Reviewed March 17, 2014

Unfortunately we chose this to be our last meal on our visit 3/14-3/16. The service was terrible, waited an hour for wings which was an appetizer. After cancelling the order so we could still see the lights on the falls our 2 burgers still took another 10 minutes. We were seated in the area facing the street. Out of a total of 8 tables in that area 3 had complaints so bad the manager had to come over. Upon leaving guess our server wasn't aware that my husband was behind me and made a comment on me not even giving her a smile??? Well maybe if an appology was given for the wait and terrrible food a smile would have been worthy.

SAVE YOUR MONEY!!!

  • Visited March 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgina, Canada
Level Contributor
31 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Good Food & Service”
3 of 5 bubbles Reviewed February 28, 2014

Went here on Saturday night Feb 8, 2014. The place was pretty full. We waited about 10 min for our table for 6 people. We ordered the nachos and the sliders - both were pretty good! The only reason why I am not giving them 4 stars is because of this; The nachos are supposed to come with chili on top. I asked the waitress to put them on the side because I don't like when the chips get all mushy. Well, the chips didn't have chili on them, but the sour cream and salsa was piled on top... so they were mushy! She could have told us this especially because I mentioned it to her before ordering. Anyways, the chili was never brought on the side and we were charged for it, so that's why they get 3 stars - because the waitress had her head in the clouds.

  • Visited February 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank BriZ26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshawa
Level Contributor
85 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“OK, thats all”
3 of 5 bubbles Reviewed February 26, 2014

Nice atmosphere with personal tv's at the table. However, food was average and a little pricey for the quality. Server was very nice and very friendly but both food and drinks were slow to arrive.
The restaurant is on 2 levels and the food preparation seemed to be on a third level somewhere.
There are better spots for dinner in Niagara.

  • Visited February 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank firstovr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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