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“Miserable Dirty Staff, Disgusting Rooms, Horrible Location”
Review of Rainbow Motor Inn

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Rainbow Motor Inn
Ranked #105 of 128 Hotels in Niagara Falls
Barrie, Canada
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Miserable Dirty Staff, Disgusting Rooms, Horrible Location”
Reviewed March 6, 2009

This hotel uses a false website, with pictures of a good budget hotel a little outdated rooms but looked very clean in the pictures..We checked in with our 2 yr old daughter and the guy at the front desk was smoking the lobby as they would like to call it was yellow stained dusty and very dirty, we had to pay for our whole stay before we got to see the rooms. We got to our room and it had not been cleaned from the previous occupants there was booze all over the room the tables were sticky, the bed was wet and the bathrooms were filthy. there was duct tape holding up the wires for the one lamp that worked in the room..We tryed to get our money back but front desk guy refused to.. Very unhappy ...PLEASE do not stay here not worth it!!!

  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jennykins09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Ontario
1 review
Reviewed October 8, 2008

I booked the hotel directly by phone after viewing their website. We were interested in the package deal with jacuzzi and were given a rate and confirmation number.
Once we arrived they did not ask for my reservation number, asked me how much I was told the room would cost and then we were charged more. According to their webpage, a buffet dinner at the casino and 2 complimentary breakfasts were included. At 5pm we went back to the desk to inquire about the meals and were give coupons for breakfast up the street. The buffet coupon was only good until 4pm and was only enough for one person. The $250 worth of coupons that was included in the package deal was a book of coupons distributed by the tourism council and could be picked up for free from any of the tourist areas.
We were very disappointed and will not return mostly because of the pricing issue.

  • Liked — jacuzzi tub right in with bed and tv
  • Disliked — hard bed
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travels_a_little
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montreal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 29, 2008

Me and my fiancee went to rent a room they dittint let us see it So we believed the owner and took the room 23. i paid 61 dollars in advance and when we went inside the room, terrible smell of mold cockroaches on the carpet ,sink the air conditioner was broken no toilet paper unclean dust on bedding sheets ,in shock we politely asked for a refund but the owner yelled at us disrespecting me and my fiancee, he credited me 51 dollars back claiming whe used the room even for a few minutes he pocketed 10 dollars ,..This is a rundown motel its sad. stephane seguin montreal quebec canada

  • Liked — none
  • Disliked — awfull experience
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank seguin42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collingswood, NJ
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 13, 2008

Don't be fooled by the location. Though only blocks from the Fallsview Casino area, this place is a dump. Not really cheap at $165, and our room had no toilet paper or batteries in the remote, was very dingy and dirty, smelled of cigarettes, and offered no amenities at all. Had to walk down to the store for a cup of coffee in the morning. It's worth it to upgrade to other inns in the area.

  • Liked — close to Fallsview
  • Disliked — dirty
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank CollsMTNesters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rainbow Motor Inn

Property: Rainbow Motor Inn
Address: 5581 Murray St, Niagara Falls, Ontario L2G 2J6, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Swimming Pool
Hotel Style:
Ranked #105 of 128 Hotels in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rainbow Motor Inn 2*
Number of rooms: 309
Official Description (provided by the hotel):
Currently closed for renovation. Reopening summer of 2011. ... more   less 
Reservation Options:
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Also Known As:
Rainbow Motor Hotel Niagara Falls
Rainbow Hotel Niagara Falls

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