Stayed in room 432 and had another couple walk into our room. Front desk gave them the same room key. It scared my kids for the rest of the night and angered my husband as he was just getting out of the shower. Called the mgr and she gave us complimentary breakfast for the next morning (which we did and then had to argue to have taken off our bill upon checkout). Air conditioner unit got crazy loud in the middle of the night keeping us up. We were told that the view was the parking lot but to our surprise when we opened the curtains, there were people looking at us from the pool area (good thing we had clothes on). The buffet breakfast on the 10th floor was amazing and the chef making the omelettes and waffles was very friendly. We were seated right at a window with an excellent view of the falls. It was a bit pricey. Breakfast would have cost $60 + if it hadn't been comped.
- Official Description (provided by the hotel):
- Classic elegance at the Falls. The AAA/CAA rated 3-Diamond/4 Star fallsview hotel is located directly across from Niagara Falls, in the heart of the tourist district. The Crowne features indoor connections to Casino Niagara, Fallsview Indoor Waterpark, and the attractions, entertainment and dining options located on the 20 acre Falls Avenue Resort. A getaway at the Crowne is a rewarding experience in part a result of first class amenities, spectacular fallsview guestrooms & suites, and exquisite fallsview fine dining at The Rainbow Room by Massimo Capra. ... more less
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- Also Known As:
- Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
- Niagara Falls Crowne Plaza