** AVOID !
Visiting this resaurant on April 20,2013.
1.) Employee performing cleaning duties with broom/ dirt catcher and wiping cloth went directly to buffet area to assist with food preperation without washing hands or putting gloves on.
2.) Glass provided by server with ice tea had lipstick residue around top rim area of glass
3.) Server slicing roast beef was very rude, when asked for a second slice he ignored request and when asked again with a "please can I have a second slice" his reply was our policy is only one slice per serving. Given the slice was as thin as cold cuts it was hardly something resembling roast beef especially when it was drenched with gravy all over the plate.
4.) Food prep employee picked up pieces of lettuce from the counter after wiping it with a detergent soaked cloth and placed it back into the salad serving bowl with her hands, no gloves.
5.) Food availability slow. Refilling of empty foods was very slow and the amounts were scarce. Not a good idea for a buffet based self serve resaurant.
6.) Cutlery was not clean, forks had hard dried up food in between inner edges. Requested another fork which was delivered some 10 minutes later by the server without any apology.
7.) Approached manager with all concerns only to be told they value customer input and advised it's very difficult to address all minor issues especially on busy evening periods such as Saturdays (circa 6:00pm)
Overall, I would highly NOT recommend this restaurant especially given the abundance of dining options available in this area. The cleanliness was very poor, the service was below average, and the food was at best sub mediocre.
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