I booked at this location a few rooms for my family since I seen prior TripAdvisor reviews. It was scored 1 of 57 in Mississauga, so had to see for myself. I have been to a lot of Homewoods before.
We arrive very early and the staff was very welcoming and unbelievable friendly! We got all our rooms ready well before time.
To my surprise when we went to our rooms in the 5th floor we felt a bad smell and very surprise to see that this is a smoking hotel/rooms - this was totally unexpected and we were very uncomfortable how strong the smell was. A totally let down without any warnings!
The rooms I felt were a bit smaller than what I am used at other hotels - we felt cramped in the one bedroom suits especially when you are a family of 4! (we had 3 rooms for all families)
At night we open the couch and were very disappointed because the covers were very dirty and contained human hair etc.. we call down right away and someone came up with no covers. They should "replace" because this is not professional to have very worn out covers not just my room but all rooms... guys it is time to replace those covers!
Internet - not happy! It is on and off downstairs at breakfast area and in the rooms in is very weak! times it works and other times just off! Not happy here!
Breakfast - Aside from the "eggs" which felt like eating rubber the rest was all good.Staff should pay attention why guest are throwing away their food "just maybe something is not right"
Location - the location is perfect and close to everything!
I do expect more for 130-150(tax in) per night from a Hotel and this hotel was not worth that.
Only the staff gets my 3 stars and the rest is a BIG ZERO!
- Official Description (provided by the hotel):
- Make yourself at home at the Homewood Suites by Hilton® Toronto-Mississauga. Conveniently located west of Toronto, this upscale, residential style hotel is situated inside the Mississauga Entertainment Centrum. We've perfected the extended stay hotel experience by combining all the comforts of home with our passion for making every guest feel welcome. Whether you're traveling for business or pleasure, our friendly staff takes pride in satisfying your needs. Come and Make Yourself at Home® and enjoy our:~Suite Start® Hot Breakfast~Evening Welcome Home Dinner Reception, Mon - Thurs~Spacious Suites with Kitchenettes~Basketball Court and BBQ. ... more less
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- Also Known As:
- Homewood Suites By Hilton Toronto - Mississauga Hotel Mississauga
- Homewood Suites Mississauga
- Hilton Mississauga
- Homewood Mississauga
- Mississauga Homewood Suites
- Mississauga Hilton
- Homewood Suites By Hilton Toronto - Mississauga Ontario