All the other rewiews about this 'spa' tell it pretty well the way it is. Had a voucher for the location in Richmond Hill. Would not go back - ever!! The staff are friendly, but the services are not at all professional. Only got a partial massage and was not given a choice of massage, as advertised. In the window it advertises "RMT" (& you are expected to tip as if an RMT), but your massage is NOT done by an RMT. The services are all done in the wrong order. For example, pedicure was done before the massage and then you're told to cover yourself with the blanket, on the massage table - which would immediately wreck your not-quite-dry nail polish. The manicure & pedicure were both badly done - polish was not to the edges, etc. Discussion of money matters, work shifts, etc. by staff - in front of clients. Not professional! The staff dress code also did not give a 'clean', 'professional' impression. And when at a spa, you don't want a lot of chatter. Was not impressed.
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