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“Nice Hotel for Sleep, Park and fly.” 4 of 5 stars
Review of Toronto Airport West Hotel

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Toronto Airport West Hotel
Ranked #20 of 61 Hotels in Mississauga
ontario
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Nice Hotel for Sleep, Park and fly.”
4 of 5 stars Reviewed February 5, 2013

This hotel is very nice and clean. Check-in was easy. The Shuttle was on time in the lobby for our trip in the morning. And when we got back, I called the shuttle from the baggage pick-up and they were there in 20 minutes.

The only down side is that the covered parking was totally full... and even when I got back it was still full. The hotel is a bit of a drive (10 min) compare to most Airport Hotel that are situated on DixonRd. compare to Dixie Rd., but for the price its worth it!

Booked this hotel on ParkSleepfly.com and got amazing deal for 98$(includes 8 day parking).

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank acadien67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Toronto Airport West Hotel, responded to this review, February 8, 2013
Thank you for your comments about your visit to our hotel. I am glad to read that you enjoyed your stay and you were satisfied with our services. I am very sorry though that you were unable to find a spot in our covered garage. During the winter months, we are experiencing a higher than usual volume of cars parked in the garage. Please do not hesitate to let a Duty Manager know of your challenges, we will always try to find a solution for you.
We thank you for staying with us and look forward to welcoming you again at Delta Toronto Airport West.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
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English first
Surrey, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 30, 2013

I've stayed here many times before but this time I stayed here for 2 nights and it was really excellent. Close to the airport, so convenient, but the noise doesn't bother you in the rooms. Fabulous staff who make you feel like royalty. Nothing is a problem and all done with a smile. The rooms are modern with great beds. I slept like a baby. Very good value and many thanks to all the staff especially Mr. Asif the front desk manager. He always goes over an above to ensure I have a comfortable stay. Will definitely continue to use this hotel in the future.

Room Tip: Floors 2 and 3 are the renovated floors and have a really good Wi-Fi connection.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank fawadfalcon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Toronto Airport West Hotel, responded to this review, February 1, 2013
Thank you very much for posting this 5-star review about your stay at our hotel. Great to read that your expectations in terms of facilities and services were met and that our team left you wish such a positive impression. I have gladly shared your comments with Asif and the team.
Thank you for your loyalty! We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
60 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed January 24, 2013

As this hotel is in an industrial area, the only reason to stay here is the hotel's proximity to the airport.

The staff was very helpful. As others have noted, the standard rooms are quite small, but okay for one person. Bed was comfortable, heating unit was very quiet, plumbing worked fine, no noise from other rooms, clean rooms, and that's what's important. Hotel is a bit dated looking, but not a big deal. Business center in the lobby with two computers is very convenient, and the Toronto Globe and Mail and the National Post complimentary.

We did not eat at the restaurant. Food may have been good, but seemed very high priced, e.g. $20.00 for the basic weekday breakfast buffet. Bar prices very high as well.

There was a coffee stand in the lobby, but the hotel charged for it. Seems odd... this is most often complimentary. There was a coffee maker in the room for coffee. But over a three-day stay, each day there was only one tea packet left, and green tea (who drinks green tea?) at that.

But again, not much in the surrounding area other than an A&W and Subway, so the hotel has a captive audience for food and drink.

Stayed January 2013, traveled on business
Helpful?
Thank billywilliams2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Toronto Airport West Hotel, responded to this review, January 25, 2013
Thank you for sharing feedback of your visit in this detailed review! We are glad to hear that you enjoyed your stay and that our facilities and services met your expectations. Your comments have been forwarded to all concerned and will be addressed by our management team.
Thank you for staying with us. We look forward to welcoming you again at Delta Toronto Airport West.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 23, 2013 via mobile

This hotel has not been refurbished in 20 years! It's looking really tired. The staff are friendly and courteous but staff can smile so much. A crappy old hotel doesn't improve much with smiles.
Examples of old
1/ No WiFi in rooms, only wired Internet. For $15 extra, you can get a WiFi room. But then no extra plugs available to connect your computer. That for me shows how this hotel is not client focused. It's no longer the 80's when travellers didn't travel with technology that needs power or recharging.
2/ Old TVs as well. Forgot that these still exists in a modern country like Canada.
I'm amazed that Delta allows it brand to be associated to this low business standard which is out of touch with the needs of its clients. I haven't stayed in a Delta in a few years. If this is what one can expect, i certainly will avoid this chain. And anyway this chain will likely not survive and die a slow death.
WAKE UP DELTA HOTELS!

Stayed January 2013, traveled on business
Helpful?
1 Thank BobbyB380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Toronto Airport West Hotel, responded to this review, February 4, 2013
Thank you for writing a review following your stay at our hotel. We appreciate that you took the time to share your feedback and to point out opportunities to improve our facilities and services.
Delta Hotels and Resorts is currently undergoing an extensive repositioning of the Delta brand. This involves renovating existing hotels and introducing new properties to deliver the most upscale guest experiences in the four-star, full-service hotel category in Canada. We continue to introduce our new Mode guest room which features the most modern design and techno-enabled guest spaces in the Canadian hotel marketplace. By the end of this year, half of our hotels will be renovated with this new guest room product, with the remainder of the chain to be completed by 2015.
Should you decide to stay with us in future, please feel free to let us know when you have a reservation. We will ensure that you stay in a room that is up-to-date and that better suits your needs.
Thank you again for your feedback. We hope that you will give us an opportunity to welcome you again at Delta Toronto Airport West.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed January 22, 2013

Who wants to come home from a warm vacation to find their car covered under a ton of snow? Delta has a multi-storied parking garage attached to their hotel and their rates were very reasonable. They also included a free shuttle to/from the Toronto International airport (about 20 minues away). They could have included a free breakfast to make this perfect!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank mike2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Toronto Airport West Hotel, responded to this review, January 25, 2013
Thank you for posting this review! I am glad that our hotel and services suited your needs and that you found our location, parking and airport shuttle convenient.
We hope that you will visit us soon again at Delta Toronto Airport West.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 6, 2013

Stayed here as was very handy to airport. Room was very nice with a bar setup. However, could only watch the TV from the bed, not from the sitting area. Excellent breakfast buffet. Very friendly staff.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MFortGarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 2, 2013

We stayed here on a park-sleep-fly deal from their website. Parked our vehicle the day of our departure, but stayed overnight upon return from our vacation. The location is very convenient & close to the airport. Parking was simple - go park in the covered parking garage & write down your vehicle info for the front desk to have on file. We then paid in full for our night to use upon return to use the parking. Shuttle was efficient & quick. Only waited about 20 minutes to get one. Upon our return we got lucky, as we made our way to the designated "post" outside the airport to call for a shuttle we were able to flag it down as it drove by thus saving us the wait for its return. Front desk staff were friendly & helpful. Asked for late check out as our flight arrived at 2am & was offered 1:30pm. Nothing to really complain about, but since we were Delta members we had originally been told we could stay up to 6pm. No problem since we were up & ready to drive back home by noon, but it could have been annoying if we were more tired. The main reason for the "average" rating is that the rooms are very tired looking & are in need of a refresh. The wallpaper is peeling, the floors are stained & dingy & the bathrooms need a good scrubbing. For the price & amount of time we stayed in the room it was a good deal though & we would likely return again assuming the prices remained the same.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank graymoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsAKDeltaTAW, operations manager at Toronto Airport West Hotel, responded to this review, January 8, 2013
Thank you for posting this detailed review about our hotel and your stay. I am happy to learn that you found our location and our stop-over program, including shuttle and parking arrangements convenient. Our guests' satisfaction is our ultimate goal! We sincerely appreciate that you gave us your feedback and therefore an opportunity to improve.
Thank you for staying with us. We look forward to welcoming you again at Delta Toronto Airport West.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Toronto Airport West Hotel

Property: Toronto Airport West Hotel
Address: 5444 Dixie Rd, Mississauga, Ontario L4W 2L2, Canada (Formerly Delta Toronto Airport West)
Location: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 61 Hotels in Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Toronto Airport West Hotel 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Delta Toronto Airport West Hotel Mississauga
Delta Hotel Toronto
Delta Mississauga
Mississauga Delta
Toronto Airport West Hotel Mississauga, Ontario

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